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Training Compliance Officer

Role overview

Qualifications

  • Experience in Training Assurance and DSAT Experience
  • Experience of conducting and/or assuring the DSAT process
  • Strong communication with stakeholders
  • Must have a full UK driver's licence

Responsibilities

  • Conducting 1st Line of Defence Assurance (1LoDA) activities in line with JSP 822
  • Producing formal training assurance reports, identifying findings, risks, and opportunities for improvement
  • Monitoring, recording and tracking assurance actions
  • Building positive relationships with stakeholders across the business

Key facts

Other skills

  • Training And Development
  • Communication
  • Teamwork
  • Problem Solving

About the company

Capita logo

Capita

Outsourcing & Offshoring

Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com

Company details

Company typeLarge
IndustryOutsourcing & Offshoring
Company size10001

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Job description

Help shape and assure the quality of training that supports critical Fire & Rescue services.

We're looking for a Training Compliance Officer to join Capita Fire & Rescue, playing a key role in ensuring training delivery meets Defence and regulatory standards. Working within the Training Provider Management Organisation (TPMO), you'll conduct assurance activities across training establishments, fire stations, and subcontracted training locations, helping to maintain excellence, compliance, and continuous improvement across the service.

This is an ideal opportunity for someone with experience in training assurance, auditing, or the Defence Systems Approach to Training (DSAT), who thrives on building strong stakeholder relationships and driving quality standards.

This is a full-time permanent role working 37.5 hours per week, homebased with regular travel. Travel expenses are covered.

Job title:

Training Compliance Officer

Job Description:

What you’ll be doing:

  • Conducting 1st Line of Defence Assurance (1LoDA) activities in line with JSP 822 and direction from the Training Compliance and Safety Manager, Training Requirements Authority (TRA), and Training Delivery Authority (TDA).

  • Producing formal training assurance reports, identifying findings, risks, and opportunities for improvement.

  • Monitoring, recording and tracking assurance actions

  • Gathering, analysing and presenting Internal Validation (InVal) findings, identifying trends and promoting continuous improvement initiatives.

  • Building positive relationships with stakeholders across the business, attending meetings on behalf of the Training Compliance and Safety Manager when required, and ensuring compliance with relevant legislation, policies, regulations, and guidance.

Essential qualifications/skills/experience

  • Experience in Training Assurance and DSAT Experience

  • Experience of conducting and/or assuring the DSAT process

  • Strong communication with stakeholders

  • Must have a full UK driver’s licence

  • Must be able to obtain SC

Desirable qualifications/skills/experience

  • DCTS Training Audit or ISO 9001 qualification, would be an advantage

  • Defence Trainer or equivalent

About Capita Fire & Rescue

Capita Fire & Rescue works in partnership with Defence and emergency service organisations, delivering specialist training, operational support, and assurance services that help maintain the highest standards of safety, competence, and operational effectiveness.

What’s in it for you:

  • Offering a salary of between £37,500-£39,500, depending on experience

  • 23 days’ holiday (rising to 27), plus option to buy extra leave

  • Pension, life assurance, cycle-to-work scheme, and enhanced family leave

  • Lifestyle perks including retail, travel, and wellbeing discounts

  • Paid volunteering day and access to inclusive employee networks

  • Homebased role with regular travel

  • Joining an existing, small team

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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