Software Maintenance Agreement Product Specialist – Informatics

Job Description

We are seeking a highly motivated, results-oriented professional to help customers realize the digital lab and adopt AI. This exciting sales role supports the informatics team by selling software maintenance contracts and LIMS solutions as part of Agilent’s broader portfolio.

This key recurring revenue stream grew 13% in 2025 and 34% so far in 2026, and provides a key relationship with our customers to enable their success.

This is a strong opportunity to expand your sales experience while supporting one of Agilent’s key pillars.

In this role, you will sell enterprise software maintenance agreements (SMAs) as well as manage quotes and renewals for the OpenLab SYNC platform. You will engage directly with customers across the Americas, primarily through outbound and inbound telephone sales activities. As an integral member of the sales team, you will be a partner to software product specialists to acquire new customers, retain existing customers, and grow the installed base. You will carry a quota, interpret customer needs, proactively address them, build business opportunities, and represent Agilent in all sales-focused activities.

Key responsibilities include:

• Managing your sales funnel in Salesforce CRM and proactively identifying new business opportunities through marketing campaigns and other creative initiatives.

• You will regularly communicate deals, issues, and opportunities with the appropriate specialists to ensure alignment and follow-through.

• Strong technical knowledge of customer workflows and laboratory equipment—combined with excellent interpersonal skills—will help you build credibility and engage effectively with customers.

Agilent’s thrives by having a multifaceted and hard-working sales team. This is an outstanding opportunity to join an organization that is dedicated to innovation and contribution, where trust and respect, teamwork and uncompromising integrity are the non-negotiable ingredients for individual and company success.

Qualifications

• Bachelor's or Master's Degree or equivalent.

• 2 Years sales experience with Agilent instrument and software portfolio a plus

• Experience with SAP CRM and FlexNet licensing a plus

• Typically, at least 5+ years relevant experience for entry to this level.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 25, 2026 or until the job is no longer posted. It is sales incentive eligible.

The full-time equivalent pay range for this position is $50.52 - $101.03/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

10% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales