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Office Administrator

TruBlue Home Service Ally

Role overview

Qualifications

  • Excellent computer skills, including Excel, Word, and CRM platforms.
  • Excellent social media knowledge including Facebook, Nextdoor, etc.
  • Strong work ethic and take pride in your work.
  • Expert in customer satisfaction – treat people with respect and expect it in return.

Responsibilities

  • Maintain communication with customers via our phone system, texting, and emails.
  • Manage incoming leads quickly and schedule new work.
  • Schedule meetings with potential customers for estimators.
  • Track hours worked by employees per job.

Key facts

Hard skills

House Call Social Media Management Customer Success Management Philosophy Of Business

Other skills

  • Scheduling
  • Microsoft Excel
  • Microsoft Word
  • Strong Work Ethic
  • Teamwork
  • Adaptability

About the company

TruBlue Home Service Ally logo

TruBlue Home Service Ally

At TruBlue, we believe there are more important things to worry about than broken doorknobs or overgrown flower gardens. Let us take care of your to-do list so you can get back to enjoying your moments at home. To both aging communities and busy families, our reliable service professionals offer total maintenance and repairs of homes and rental properties. TruBlue gives you back the time to do more of what you love! Convenient and Reliable House Care Why go to the trouble of finding multiple trustworthy vendors to handle all your house care needs? Your TruBlue Tru-Pro® Technicians will take care of your home, inside and out - from handyman repairs, senior safety & accessibility modifications, on-going maintenance, and to-do list chores, to yard work, emergency repairs and seasonal projects. Best of all, TruBlue is very affordable because we customized our services, so you only pay for the ones you need.

Company details

Company size51 - 200

Links

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Job description

Office Administrator

TruBlue of Central Brevard is a TruBlue Home Service Ally Service company dedicated to providing premium handyman services with insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment. 
We provide:
  • Regular Work Hours
  • Flexible Scheduling
  • 6 paid holidays
  • PTO
  • Strong Office Support
  • Fully Remote - But must live in Florida, USA.
We are searching for an experienced Office Administrator to help our growing company expand into the future. The candidate will be required to:
  • Maintain communication with customers via our phone system, texting, and emails.
  • Manage incoming leads quickly as they come in; call, text, email and schedule new work
  • Maintain customer funnel and progress them form one step to the next
  • Schedule meetings with potential customers for our estimators.
  • Schedule approved jobs according to staffing availability.
  • Relay any communications between clients, staff, and management.
  • Track hours worked by employees per job.
  • Track purchases made for each job.
  • Assist the manager with sending out invoices when the projects are complete.
  • Assist estimators with material location and pricing.
  • Help maintain our social media accounts and email communication with our prospects.
What we value:
  • FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
  • INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
  • TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!  
  • QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! 
The appropriate candidate for the position will have the skills and experience in the following areas:
  • Excellent computer skills, including Excel, Word, and CRM platforms. Housecall Pro experience is a bonus.
  • Excellent social media knowledge including Facebook, Nextdoor, etc.
  • Strong work ethic and take pride in your work
  • Expert in customer satisfaction – treat people with respect and expect it in retur
  • Ability to communicate with clients with diverse socioeconomic status and age differences.
  • Ability to work with a diverse team of employees
  • Ability to set an efficient schedule for a growing number of crew members.
  • Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
  • Have a basic knowledge of business principles including profitability and efficiency. 
Qualified candidates must be a legal citizen of the US and speak fluent English. We are actively interviewing for this position - If you have the skills we're looking for, apply today, and our hiring manager will follow up!

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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