Business Development Manager

Job Description

Ingram Content Group (ICG) is seeking an experienced Business Development Manager to join our Library Services team.  This is a remote position.  The ideal candidate will have sales experience in the library space and will live on either the East or West coasts.

The Business Development Manager develops and implements a plan to sell Ingram Library Services’ shelf-ready library services in the US, positioning Ingram as the premier provider of value-added services in all library market segments. This role engages in sales of cataloging and processing services to achieve and exceed established sales and company goals. Works with the Sr. Manager of Technical Services and Sales Operations to develop training for sales representatives and takes the lead in major sales presentations for customers seeking to enhance workflow efficiencies, save money, and receive books faster. Interfaces with other Ingram departments to ensure customer satisfaction, maintain and enhance knowledge regarding all Ingram Content Group programs and services, and to share customer requirements and market trends. Collaborates with Ingram Publisher Services and Lightning Source to develop new programs that improve metadata for their catalogs and effectively increase library engagement with their titles. Advises leadership on new product and business development opportunities and actively participates in strategic planning process.

If you thrive in a fast-paced sales environment, excel at developing new business, and are passionate about libraries, we’d love to hear from you!

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s Degree
• 5 years’ experience in sales and/or business development to include 5 years in the library market

Preferred Qualifications:

• In depth knowledge of library cataloging standards and usage in a public library environment
• Experience with major Library Systems Platforms, including Innovative, Polaris, SirsiDynix’s Symphony/Horizon, Koha, WMS, and Wise
• At least 2 years’ experience in a field-based sales position

Key Responsibilities:

• Executes and manages the strategic sales direction and relationship with libraries in North America for Ingram Library Services’ shelf-ready offerings.
• In support of the sales team, partners with libraries on a daily basis, to complete needs analysis and provide recommendations that help them meet their print circulation goals.
• Develops and drives the value proposition of Ingram Library services to grow sales of print books and valued added services to libraries in all market segments.
• Develops reporting that measures business performance, growth, profitability and efficiency for cataloging and processing customers. .
• Identifies potential new opportunities that promote long-term growth and proposes deals in response to business opportunities.
• Engages in planning and implementation with libraries through to contract signature stage; follows agreed protocols for contract negotiation. 
• Interacts with the technical services unit in the development of project execution and implementation planning post contract signature.
• Manages the marketing strategy for technical services in collaboration with the Director of Sales and the Marketing team.
• Prepares and conducts presentations for library customers and prospects requiring shelf-ready services.
• Operates as the subject matter expert on cataloging and processing product information.
• Conducts needs analyses for on-going training internally and externally to ensure a complete understanding of all technical services product offerings and contractual issues.
• Participates in the creation and implementation of strategic plans.

Hiring Salary Range: $97,201 - $123,251. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code & Flexible Schedules (per team)

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish