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Sr Application System Analyst

Role overview

Qualifications

  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field
  • Understanding of technical development concepts, delivery methodologies, and project timelines

Responsibilities

  • Coordinate Analysis and Functional Design of complex business issues and data challenges
  • Translate business/functional requirements into system level functional solutions
  • Conduct gap analysis for business/functional requirements and current system functionality
  • Ensure traceability from business/functional requirements through development to confirm system functionality

About the company

Blue Cross NC logo

Blue Cross NC

Health Insurance (Payers)

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We employ more than 5,000 people who are passionate about health care, and we serve more than 4.3 million members. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size5001 - 10000

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Job description

Job Description

Responsible for the elicitation, prioritization, and conversion of business/functional requirements to system requirements, as well as provision of analysis for applications in production (large and/or more complex initiatives). Responsible for the development of functional designs for new, customized, or enhanced systems. The ultimate outcome of this role is the production of clear, timely, precise and accurate technical designs that are traceable to documented business/functional requirements and guide the successful design, development and deployment of IT Solutions.

More specifically, the Sr Systems Application Analyst will deliver solutions for an external web portal (Employer Portal) address the needs of business partners.

What You’ll Do  

Coordinate Analysis and Functional Design: 

  • Quickly understand larger and/or more complex business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding.  

  • Utilize expertise in analyzing end to end business and technical flows, including impacts to operations. 

  • Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution. Distinguish user requests from the underlying true business need. 

  • Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis. 

  • Coordinate the development of functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Proactively identify the business process and organizational impact of proposed solutions. 

 

Coordinate Technical Recommendations and Traceability 

  • Guide project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff. 

  • Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Provide expertise for dividing the project into multiple phases based on the business priorities, design, schedule, and level of effort. 

  • Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications. 

 

What You Bring  

  • Bachelor's degree or advanced degree (where required) 

  • 5+ years of experience in related field. 

  • In lieu of degree, 7+ years of experience in related field. 

Bonus Points  

  • Understanding of technical development concepts, delivery methodologies, and project timelines. 

  • Experience leading or collaborating with development teams to execute complex initiatives. 

  • Strong cross-functional coordination skills with the ability to align technical and business stakeholders. 

What You’ll Get 

  • The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community 

  • Work-life balance, flexibility, and the autonomy to do great work   

  • Medical, dental, and vision coverage along with numerous health and wellness programs   

  • Parental leave and support plus adoption and surrogacy assistance   

  • Career development programs and tuition reimbursement for continued education   

  • 401k match including an annual company contribution   

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

$98,092.00 - $156,947.00

Skills

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.

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Marcus Rivera

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