Agency Support Senior Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Agency Support Senior Consultant II is responsible for providing essential back-end support to multiple internal Allstate Health Solutions sales teams, offering efficient advice and solutions on standard questions and assisting in business process execution. The Agency Support Sr Consultant II will manage sales-marketing projects, email marketing campaigns, and meeting and event planning, and similar projects aimed at connecting our internal sales teams and their agencies with the right internal resources to recruit, train, and motivate health insurance agencies on what resources are available and how to perform standard tasks to optimize their book of business.

This opportunity sits within the National General (Allstate Health Solutions) sales distribution organization.

Key Responsibilities

• Serve as the point person for internal sales team sales-marketing questions and escalations and determine when to transfer to different Allstate resource or to the Field Sales Leader
• Through sales-marketing campaigns, educate agencies on what resources they have access to and how to leverage them to become more self-sufficient and effective advisors and proactively identifies additional resources that may be needed
• Stay up-to-date on changes that impact agencies and develop resolution paths to support agencies during transition/training
• Leverage knowledge learned on the job and communicate findings and common areas for improvement to Field Leadership
• Maintain strong working relationships with Field Sales Leaders, assisting them in growing and improving agency owners and staff
• Coordinate and plan marketing activities for carrier-focused messages, updates, meetings, conferences, webinars across 8 distinct territories
• Collaborate with carrier Project Management team for upcoming changes in product, footprint, bonus, technology,  field compensation and other
• Collaborate with Hubspot owner to ensure agency database maintained and suggest improvements and enhancements to ensure max sales team efficacy
• Perform territory reviews with sales teams and memorialize feedback and distill that down to identify present gaps or disenchantment in Sales staffing ranks
• Establish a national marketing plan schema to insert key carrier messages into the agency/agent base built around current business opportunities and needs
• Analyze highest value messages, push them into market via A-B testing
• Develop marketing calendar that keeps messaging levels and deliverability optimized across the agency and agent base of Allstate Health (85,000 agents)
• Engage with Agency, Carrier and Contact Center leadership for coordinating staff and agency events around the country – roughly 8-10/year, 2 international, 30-200 participants
• Plan, budget, go through location and hotel selection process and full orchestration for above events
• Be on-site at events for smooth-running and to ensure all logistics managed for conference/training participants

Skills

Compensation

Compensation offered for this role is 70,100.00 - 121,475.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Skills

Compensation

Compensation offered for this role is 70,100.00 - 121,475.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

 

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.