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Cyber Defense Program Operations Lead (Principal) - WFH

Role overview

Qualifications

  • Bachelor’s degree and 8–10+ years of experience in Information Security, Cyber Defense, Technology Operations, or strategic program leadership
  • Demonstrated experience operating at a principal or senior‑advisor level within complex organizations
  • Strong program execution, operational management, and planning capabilities
  • Proven ability to influence senior leaders and drive outcomes without formal authority

Responsibilities

  • Drive operational rigor, execution discipline, planning cadence, and cross domain alignment across the Cyber Defense Investigations organization
  • Ensure CDI initiatives, priorities, and investments are executed consistently
  • Manage dependencies actively and surface delivery risks early
  • Equip leadership with accurate, timely insights to support effective decision making

Key facts

Other skills

  • Analytical Skills
  • Problem Solving
  • Organizational Skills
  • Time Management

About the company

Health Care Service Corporation logo

Health Care Service Corporation

Health Insurance (Payers)

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Cyber Defense Program Operations Lead serves as the operational and execution partner to the Executive Director of Cyber Defense & Investigations (CD&I). This role is responsible for driving operational rigor, execution discipline, planning cadence, and cross domain alignment across the Cyber Defense & Investigations organization.
This position ensures CD&I initiatives, priorities, and investments are executed consistently; dependencies are actively managed; delivery risks are surfaced early; and leadership is equipped with accurate, timely insights to support effective decision making. The role does not directly manage staff but exercises broad influence across operational, engineering, and investigative teams.

NOTE:  This is a WFH role. Sponsorship is not available including if you are currently on OPT.

Required Job Qualifications: 

  • Bachelor’s degree and 8–10+ years of experience in Information Security, Cyber Defense, Technology Operations, or strategic program leadership (or equivalent experience)
  • Demonstrated experience operating at a principal or senior‑advisor level within complex, matrixed organizations
  • Strong program execution, operational management, and planning capabilities
  • Proven ability to influence senior leaders and drive outcomes without formal authority
  • Exceptional written and verbal communication skills, including executive‑level synthesis
  • Strong analytical, problem‑solving, and organizational skills
  • Ability to manage multiple competing priorities in a fast‑paced operational environment

Preferred Qualifications

  • Experience supporting cyber defense, security operations, incident response, or threat‑focused organizations
  • Familiarity with NIST CSF, cyber defense operating models, or security program maturity frameworks
  • Experience developing operational metrics and executive reporting
  • Experience in program operations, enterprise execution leadership, or strategy execution roles

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$146,700.00 - $272,400.00

Exact compensation may vary based on skills, experience, and location.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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