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V104C - Intake Specialist | Intake Junior Operations Coordinator

Role overview

Qualifications

  • Experience with Wix and Canva
  • 1-2 years of operations experience
  • Excellent communication and interpersonal skills
  • Detail-oriented, proactive, coachable, and open to feedback

Responsibilities

  • Schedule posts and maintain content calendars
  • Develop and coordinate social media content initiatives
  • Participate in candidate interviews and hiring processes
  • Maintain accurate client, case, and operational records

Key facts

Other skills

  • Problem Reporting
  • Communication
  • Social Skills
  • Detail Oriented
  • Time Management

About the company

Job Duck logo

Job Duck

Staffing & Recruiting

We help incredible people find amazing careers working from home for a United States-based business.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size201 - 500

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Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

The Junior Operations Coordinator plays a key role in supporting the day-to-day operations by helping ensure that internal processes, client administration, onboarding initiatives, and cross-functional workflows run smoothly and efficiently. This position is ideal for a highly organized professional who enjoys keeping teams aligned, maintaining accurate records, and supporting a wide range of operational activities. The successful candidate will contribute to onboarding, training coordination, reporting, process documentation, client support, and marketing initiatives while collaborating closely with multiple departments. This role offers the opportunity to make a meaningful impact by improving operational efficiency, supporting team growth, and helping maintain exceptional service standards. Candidates who thrive in fast-paced environments, take initiative, and enjoy solving problems while managing multiple priorities will excel in this position.

• Monthly compensation: 1142 USD- 1220 USD

Responsibilities include, but are not limited to:

  • Schedule posts and maintain content calendars
  • Develop and coordinate social media content initiatives
  • Participate in candidate interviews and hiring processes
  • Maintain accurate client, case, and operational records
  • Prepare, maintain, and update matter-related reportsGenerate PNC reports and provide feedback to the Intake team
  • Serve as a liaison between Operations, Intake, Client Support, Marketing, Executive Legal Assistants, Law Clerks, and Leadership
  • Assist the Director of Operations with administrative projects and operational initiatives
  • Meet regularly with Intake team members to review pipeline activity and case progress
  • Create, assign, and manage follow-up tasks within Lawmatics
  • Send Treefort ID verification requests, trust requests, and client follow-ups
  • Coordinate and support day-to-day operational activities across the organization

Requirements:

Key qualifications and attributes include:

  • Experience with Wix and Canva (both are must-haves).

  • The ability to provide backup support for our Intake Specialist when needed.

  • Strong operational and process-oriented thinking.

  • Capability to function as an HR Business Partner, supporting people and operational initiatives.

  • Excellent communication and interpersonal skills, as the role includes client-facing responsibilities.

  • Detail-oriented, proactive, coachable, and open to feedback.

  • Flexible, humble, and team-focused, with no ego and a willingness to roll up their sleeves.

1-2 years of operations experience, preferably gained in a boutique or mid-sized organization with a fast-paced environment. Someone who thrives in a tech startup-style culture.

•Operations Coordination

•Administrative Support

•Client Administration

•Onboarding Coordination

•Training Coordination

•Workflow Documentation

•Process Improvement

• Cross-Functional Collaboration

•Reporting and Data Tracking

•CRM Management

•Microsoft Office Proficiency

•Canva Proficiency

•Wix Proficiency

•Email Marketing Tools

•Time Management

•Project Coordination

•Attention to Detail

Work Shift:

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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