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Technical Service Engineer

Role overview

Responsibilities

  • Identify future customer needs and develop services and procedures to ensure customer satisfaction
  • Improve solid-liquid separation with BASF product in thickening operation to achieve desired solid percentage, settling rate, and clarity target in 6 thickeners circuit at Freeport Concentrating Division
  • Improve filtering process performance in Dewatering Plant operation to achieve desired moisture of dry concentrate before it was shipped and delivered in 6 Dewatering Plant circuits
  • Provide technical support and assistance to user’s priorities by troubleshooting problems on Freeport Downstream Production area (Thickeners, Pipeline, Dewatering Plant area), and support on comminution, and separation area by involved on daily issues, commissioning, and related matters
  • Maintain BASF’s reagent stocks and supply chain to ensure safe and sustainable production
  • Maintain site office, field, and laboratory equipment to uphold high professional standards
  • Plan and conduct lab or plant trials related to water properties, concentrate properties, tailing products, and dewatering plant filters performance

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Problem Solving

About the company

Solenis logo

Solenis

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company. For additional information about Solenis, please visit www.solenis.com or follow us on social media. COVID-19 from Solenis As COVID-19 continues to affect everyone around the world with varying degrees of impact, Solenis remains focused on the safety and well-being of our employees, customers and communities. Our products are defined, in many countries, as essential to critical infrastructure and we are continuing to manage our operations in a manner intended to ensure the safety of everyone as well as maintain business continuity. In all instances, Solenis follows the guidance issued by the CDC, the World Health Organization and local government authorities. If you have any COVID-19 related questions, please do not hesitate to contact your Solenis representative or alternatively send an email to soleniscommunications@solenis.com.

Company details

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Job description

  • Identify future customer needs and develop services and procedures to ensure customer satisfaction
  • Improve solid-liquid separation with BASF product in thickening operation to achieve desired solid percentage, settling rate, and clarity target in 6 thickeners circuit at Freeport Concentrating Division
  • Improve filtering process performance in Dewatering Plant operation to achieve desired moisture of dry concentrate before it was shipped and delivered in 6 Dewatering Plant circuits
  • Provided technical support and assistance to user’s priorities by troubleshooting problems on Freeport Downstream Production area (Thickeners, Pipeline, Dewatering Plant area), and support on comminution, and separation area by involved on daily issues, commissioning, and related matters
  • Maintain BASF’s reagent stocks and supply chain to ensure safe and sustainable production
  • Maintained site office, field, and laboratory equipment to uphold high professional standards.
  • Planned and conduct lab or plant trials related to water properties, concentrate properties, tailing products, and dewatering plant filters performance

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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