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Phlebotomist II

Role overview

Qualifications

  • High School Diploma or Equivalent required
  • 1-2 years experience in phlebotomy required
  • Phlebotomy Technician [National Certification] preferred
  • Class D Passenger Vehicle Driver's License preferred

Responsibilities

  • Collects and processes blood specimens from patients for laboratory testing.
  • Ensures accurate patient identification, specimen labeling, and handling.
  • Communicates effectively with patients and addresses concerns to ensure satisfaction.
  • Troubleshoots and resolves common operational issues within the work area.

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Training And Development
  • Communication
  • Time Management
  • Teamwork
  • Empathy

About the company

Mass General Brigham logo

Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

Company details

Company typeXLarge
Company size10001

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Job description

Site: The Brigham and Women's Hospital, Inc.


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

Join our team at Mass General Brigham (MGB) and kickstart your journey with a $3,000 sign-on bonus! It’s our way of saying welcome - and showing how much we value the talent you bring.


Summary

Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned.

Does this position require Patient Care?Yes


 

Qualifications

 M-F 8:30a-5:00p, w/ weekend rotation


Essential Functions
Obtains quality blood samples using a variety of phlebotomy methods for all age groups. 
-Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens. 
-May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
-Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction. 
-Troubleshoots and resolves specimen, order, and common operational issues within the work area. 
-Provides some training and education to new staff and students. 
-Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff. 
-Works fluently with computer programs and systems, and complies with HIPAA regulations. 
-Performs other tests, administration, and specimen collection as assigned

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Phlebotomy Technician [National Certification] - Generic - HR Only preferred Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience
Experience in phlebotomy 1-2 years required

Knowledge, Skills and Abilities
- Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.
- Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.
- Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.
- Demonstrates problem-solving skills and can manage complex patient collections.
- Works independently and collaborates effectively within a team, actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.

 

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

  •  

    Remote Type

    Onsite


     

    Work Location

    20 Patriot Place


     

    Scheduled Weekly Hours

    40


     

    Employee Type

    Regular


     

    Work Shift

    Day (United States of America)



     

    Pay Range

    $23.10 - /

     

     

    Grade

    4


     

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


     

    EEO Statement:

    2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


     

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership β€œlooks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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