Logo for Tandem Diabetes Care

Clinical Product Trainer

Role overview

Qualifications

  • Exceptional at relating to patients and HCPs
  • Skilled at coaching and educating in one-on-one and group sessions
  • Proficient in Microsoft Office; CRM experience preferred
  • Comfortable traveling 80%+ in your region and working from a home office

Responsibilities

  • Deliver engaging product training for patients, HCPs, and customers
  • Plan, execute, and document compliant, effective clinical sessions
  • Support Territory Managers to meet or exceed regional sales goals
  • Conduct patient HCP education sessions to gain new customers and retain existing ones

Key facts

Other skills

  • Microsoft Office
  • Coaching
  • Public Speaking
  • Relationship Building
  • Teamwork
  • Adaptability

About the company

Tandem Diabetes Care logo

Tandem Diabetes Care

Medical Devices & Equipment

Tandem Diabetes Care, Inc., a global insulin delivery and diabetes technology company based in San Diego, California, creates new possibilities for people living with diabetes, their loved ones, and healthcare providers through a positively different experience. The company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Tandem manufactures and sells the t:slim X2 insulin pump with Control-IQ technology. The t:slim X2 is the #1 rated insulin pump and the #1 rated automated insulin delivery system (dQ&A US Patient Panel Q1 2023). For more information, visit tandemdiabetes.com. SAFETY INFORMATION Please note that this account is not intended to be used for product support or medical advice. If you are having a medical emergency, please dial 911. If you are having an issue with one of our products and need immediate assistance, please call our 24 hour customer support team at 877-801-6901 and press 1 twice. RX ONLY. BOXED WARNING: Should not be used by people under age 6, or who use less than 10 units of insulin/day, or who weigh less than 55 lbs. For boxed warning and safety information, see tandemdiabetes.com/safetyinfo.

Company details

Company typeLarge
IndustryMedical Devices & Equipment
Company size1001 - 5000

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Job description

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

Clinical Product Manager – Yorkshire

You’ll be the go-to expert for Tandem diabetes management products, providing support and education to patients and healthcare professionals—both face-to-face and virtually. You’ll train HCPs, collaborate with territory managers, and help grow the Tandem Diabetes business. 

 PRIMARY DUTIES & RESPONSIBILITIES

  • Deliver engaging product training for patients, HCPs, and customers.

  • Plan, execute, and document compliant, effective clinical sessions.

  • Highlight Tandem’s unique market value and clinical differentiation.

  • Support Territory Managers to meet or exceed regional sales goals.

  • Build strong relationships with HCPs to encourage product adoption.

  • Conduct patient & HCP education sessions to gain new customers and retain existing ones.

  • Maintain accurate CRM records and prepare timely clinical reports.

  • Manage company property, expenses, and training materials with integrity and professionalism.

  • Attend regional and corporate meetings to stay connected and informed.

WHAT MAKES YOU AWESOME

  • Exceptional at relating to patients and HCPs.

  • Skilled at coaching and educating on one-on-one and group sessions.

  • Clear, confident presenter to diverse audiences.

  • Reliable team player who adapts quickly to change.

  • Proficient in Microsoft Office; CRM experience preferred.

  • Comfortable traveling 80%+ in your region and working from a home office.

EXTRA AWESOME

  • Clinical background (RN, RD, or equivalent) preferred.

  • Experience coordinating and delivering diabetes education programs.

  • Registration maintenance preferred but not required.

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome!

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

Working remotely covering Yorkshire

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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