Location:

This position is full-time (40 hours/week) Monday-Friday, from 8:00am – 4:30pm and will be hybrid at our Government Programs Complex in Columbia, SC. The candidate will be required to report on-site for 6 weeks of training before working remotely. The candidate will also be required to work one weekend (Saturday and Sunday) a month.

What You’ll Do:

• Provides health coaching or intervention telephonically or in person for assigned health programs. Utilizes all data systems containing patient information and documents information appropriately.

• Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers.

• Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually).

• Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.

To Qualify for This Position, You'll Need the Following:

• Required Education: Associates in a job-related field

• Degree Equivalency: Successful completion of post-secondary Medical Assistant Program.

• Required Work Experience: 3 years of clinical experience.

• Required Skills and Abilities: Ability to work independently, prioritize effectively, and make sound decisions.

• Good judgement skills.

• Demonstrated customer service and organizational skills.

• Demonstrated proficiency in spelling, punctuation, and grammar skills.

• Ability to persuade, negotiate, or influence others.

• Analytical or critical thinking skills.

• Ability to handle confidential or sensitive information with discretion.

• Required Software and Other Tools: Ability to use standard office equipment.

• Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation software.

• Required Licenses and Certificates: Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA) or MAA (Medical Administration Assistant).

We Prefer That You Have the Following:

• Ability to work in a fast-paced work environment

• Ability to uphold professional standards when interacting with customers.

• Be open and willing to learn new processes.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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