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Licensed Healthcare Agent

Role overview

Qualifications

  • Active Health or Health Life license
  • Minimum 1 year of Medicare experience
  • Strong communicator with a service-first approach
  • Basic computer skills and tech knowledge

Responsibilities

  • Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment
  • Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility
  • Support prospects through the enrollment process with clarity, accuracy, and a high level of care
  • Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • English

Other skills

  • Communication
  • Computer Literacy
  • Technical Acumen

About the company

Integrity logo

Integrity

Insurance Brokerage & Agencies

Integrity is the nation's leading distributor of life and health insurance, and provider of innovative solutions for wealth management and retirement planning.

Company details

IndustryInsurance Brokerage & Agencies
Company size5001 - 10000

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Job description

Join the Connexion Point Team! 

Connexion Point is looking for experienced and licensed Medicare agents to support individuals eligible for Dual Special Needs Plans (DSNP) through compassionate, consultative telesales conversations. In this role, you’ll connect with prospective members, often navigating both Medicare and Medicaid, helping them understand their coverage options, answer questions, and guide them through enrollment with clarity and care. While this is a sales position, the focus is on building trust, simplifying complex benefits, and delivering a supportive, respectful experience for every individual you assist. 

What we offer:  

  • $18.00/hr base pay  
  • Seasonal incentive opportunities 
  • Paid training and AHIP certification covered  
  • Non-resident licenses and renewals covered  
  • Continuing education credits  
  • Remote/work-from-home  

Schedule  

Training runs Monday through Friday. Once AEP begins (October 1), you'll move to your assigned production schedule from our Workforce Management team. Production schedules include at least one weekend day per week.  

This is a seasonal role running through AEP/OEP. Our best-performing agents are considered for extended opportunities as client needs allow.  

What You'll Do  

Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment 

Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility 

Support prospects through the enrollment process with clarity, accuracy, and a high level of care 

Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence 

Keep communication current with your supervisor and team 

Attend team meetings and training sessions throughout the season  

What We're Looking For  

Required:  

  • Active Health or Health & Life license  
  • Minimum 1 year of Medicare experience  
  • Comfortable working across multiple software systems   
  • Strong communicator with a service-first approach  
  • Able to work a schedule that includes at least one weekend day during AEP  
  • Home office setup that meets remote work requirements  
  • Willing to complete a background check  
  • Basic computer skills and tech knowledge  
  • Preferred:  
  • Telesales or contact center experience  
  • Familiarity with Medicare DSNP 

About Connexion Point: 

Connexion Point, an Integrity Marketing company, specializes in customized contact center services. We’re one of the fastest-growing companies in the U.S. and headquartered in Sandy, Utah. We help consumers make informed healthcare choices by connecting the healthcare industry to their consumers, and consumers to their healthcare. Healthcare is complicated. We make it simpler.   

 For more information, visit: www.connexionpoint.com 

Connexion Point is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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