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Travel Operations/Sales Specialist

Role overview

Qualifications

  • Minimum 2 years of experience in guest service, retail, hospitality, or operations
  • Leadership experience a plus
  • Personable, professional, and confident communicator
  • Highly organized with strong attention to detail

Responsibilities

  • Travel to various Chapter studios to provide operational and guest service support
  • Support daily studio operations including scheduling, guest flow, inventory, and retail activities
  • Deliver a consistent, high-quality guest experience aligned with Chapter brand standards
  • Collaborate with studio and regional leadership to support performance metrics such as guest satisfaction, rebooking, and revenue

Key facts

Other skills

  • Scheduling
  • Hospitality
  • Leadership
  • Physical Flexibility
  • Detail Oriented
  • Communication
  • Teamwork
  • Adaptability
  • Problem Solving

About the company

Chapter Aesthetic Studio logo

Chapter Aesthetic Studio

Company details

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Job description

Are you an operations-driven professional who thrives on travel, teamwork, and delivering exceptional guest experiences—wherever you’re needed?

Chapter Aesthetic Studio is seeking a motivated and adaptable Traveling Operations and Sales Specialist to join our New York team. In this high-impact, guest-focused role, you’ll travel to support multiple studios across your assigned region, ensuring smooth operations, consistent service, and an elevated Chapter experience at every location.

Job Type: Full-Time
Salary: $55K+ depending on experience and market, plus expanded earning potential (eligible for monthly incentives)
Location: Travel-based role supporting multiple Chapter Aesthetic Studio locations in New York, (Tonawanda, Orchard Park, New Hartford, Cicero, Fayetteville, Pittsford)

Why Chapter Aesthetic Studio is the next step in your career:

• Competitive pay with growth opportunities
• Predictable schedules—no overnights or holiday shifts
• Paid onboarding and ongoing professional development
• Travel support and mileage reimbursement
• Exposure to multiple studios and leadership teams
• Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave
• Employee discounts on services and retail products
• Collaborative, mission-driven culture focused on consistency, care, and results

What You’ll Do:

• Travel to various Chapter studios to provide operational and guest service support
• Support daily studio operations including scheduling, guest flow, inventory, and retail activities
• Step into key front-of-house roles (Guest Service, Studio Support, Manager support) as needed
• Deliver a consistent, high-quality guest experience aligned with Chapter brand standards
• Educate guests on services, retail products, and memberships to drive rebooking and retention
• Maintain cleanliness, organization, and operational readiness across studios
• Collaborate with studio and regional leadership to support performance metrics such as guest satisfaction, rebooking, and revenue

What We’re Looking For:

• Minimum 2 years of experience in guest service, retail, hospitality, or operations

• Leadership experience a plus, as you will fill in for Studio Managers as needed
• Flexible and willing to travel regularly within assigned markets
• Personable, professional, and confident communicator
• Highly organized with strong attention to detail
• Comfortable using scheduling software, EMR systems, and digital communication tools
• Self-motivated, adaptable, and energized by fast-paced environments
• Proud to represent a mission-driven brand focused on exceptional service

About Chapter Aesthetic Studio:

Chapter Aesthetic Studio is a premier aesthetic care provider where personalized beauty meets operational excellence. As part of TAG – The Aspen Group, we’re redefining the aesthetic experience—making confidence more accessible, care more consistent, and service more impactful across every location we serve.

Apply Today
Join a dynamic, travel-based role where your operational expertise helps ensure every guest receives the trusted Chapter experience—no matter the location.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.  For more information, visit teamtag.com.    

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 


Salary: $55K+ depending on experience and market, plus expanded earning potential (eligible for monthly incentives)

Chapter, is part of TAG-The Aspen Group's family of healthcare brands.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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