Logo for West Bend Insurance Company

Commercial Underwriter - Ohio

Role overview

Qualifications

  • 3+ years of experience in commercial multi-line underwriting
  • Analytical, communication, and organizational skills
  • Proficient in Microsoft Office Suite
  • Bachelor’s degree in Business, Insurance or related field

Responsibilities

  • Underwrite new business submissions, renewals, and endorsements
  • Oversee growth and profitability of an underwriting territory
  • Document underwriting files with sufficient detail and clarity
  • Mentor new associates and support training

Key facts

Other skills

  • Decision Making
  • Analytical Skills
  • Verbal Communication Skills
  • Organizational Skills
  • Microsoft Office
  • Mentorship
  • Teamwork
  • Relationship Building

About the company

West Bend Insurance Company logo

West Bend Insurance Company

For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners. This reputation for excellence is recognized not only by our policyholders, but by the insurance industry itself. West Bend has been rated A (Excellent) or better by A.M. Best since 1971. West Bend is also consistently ranked at the top by thousands of insurance agents nationwide in an ease-of-doing-business survey conducted annually by Deep Customer Connections, Inc. Over a hundred years ago, a fire roared through the city of West Bend, WI. This tragedy was one of the worst for our community and touched the lives of many people. Because of that fire, our company was formed. And even then, we began to show that something good can come from something bad. Over time, people have come to expect this of us. To call with problems and leave with solutions. As time passes, things change. But not our reason for being. At the core of everything we do lies a simple premise. A sincere desire to help our customers through problems and adversity. To make sure that positives come from negative situations. To step up when you need us. To do the right thing. The worst brings out our best. ® That's The Silver Lining. ®

Company details

Company size1001 - 5000

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Job description

Company Overview:

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary:

We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!

E

Work Location:

This is a fully remote/work from home role and is designed for a person living in Ohio to cover the territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

 

External applications will be accepted on a rolling basis while the position remains open.

Responsibilities & Qualifications:

Summary of Responsibilities

The Underwriter II is responsible for underwriting and managing a portfolio of commercial insurance accounts with moderate to high complexity. This role involves applying advanced underwriting knowledge to assess risk, determine appropriate coverage, and ensure profitability. The Underwriter II collaborates with internal and external stakeholders, supports agency relationships, and contributes to enterprise initiatives.

 

Key Responsibilities

  • Underwrite new business submissions, renewals and endorsements. 
  • Oversee growth and profitability of an underwriting territory. 
  • Use internal and external data and reporting to support decision-making.
  • Document underwriting files with sufficient detail and clarity.  
  • Provide territory performance reports and action plans to leadership.
  • Collaborate with sales, claims, loss control, and agency partners.
  • Lead agency visits and promote product line benefits and growth/incentive efforts.  Support agency action plans.
  • Maintain compliance with underwriting guidelines, best practices, rate plans, and the Letter of Authority. 
  • Mentor new associates, Underwriter I, and support training.
  • Participate in committees and enterprise initiatives.
  • Navigate conflict and contribute to team solutions.

 

Preferred Experience and Skills

  • 3+ years of experience in commercial multi-line underwriting 
  • Analytical, communication, and organizational skills.
  • Proficient in Microsoft Office Suite.
  • Ability to mentor and support team development.
  • Comfortable with underwriting systems and continuous learning.

 

Preferred Education and Training

  • Bachelor’s degree in Business, Insurance or related field
  • Completion of certificate in General Insurance and Associate in Underwriting program
Salary Statement:

The estimated salary range for this position is $68,933-$96,505.   

 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.  

Benefits:

West Bend offers a comprehensive benefit plan including but not limited to:   

 

  • Medical & Prescription Insurance  
  • Health Savings Account  
  • Dental Insurance  
  • Vision Insurance  
  • Short and Long Term Disability  
  • Flexible Spending Accounts  
  • Life and Accidental Death & Disability   
  • Accident and Critical Illness Insurance  
  • Employee Assistance Program  
  • 401(k) Plan with Company Match  
  • Pet Insurance  
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 
  • Bonus eligible based on performance  
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO:

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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