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Engineer - Facilities & Operations

Role overview

Qualifications

  • High School diploma, GED, trade school or equivalent required
  • 3 plus years of related facilities experience
  • 2 plus years of experience in a mission critical environment a plus
  • Ability to read and interpret engineering drawings

Responsibilities

  • Perform all preventive and remedial maintenance work on building mechanical, plumbing and electrical systems
  • Monitor multiple building systems and correct deficient performance through Building Management System adjustments
  • Direct and assist vendors/contractors during remedial repair activities
  • Complete daily log entries and update engineering staff via email

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Detail Oriented

About the company

Fidelity Investments logo

Fidelity Investments

Financial Services

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Company details

IndustryFinancial Services
Company size10,001+

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Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

We are seeking an experienced Facilities and Operation Building Engineer to join a team that services and maintains critical building mechanical, electrical and plumbing systems. As a member of Fidelity’s Engineering Operations team, you will be directly responsible for ensuring that equipment operates reliably, and the uptime of the facility is supported. Reporting to the Engineering Manager, you’ll be self-performing or overseeing vendor-performed maintenance on critical equipment serving mission critical rooms and offices. The ideal candidate will have strong troubleshooting skills, commercial experience, and the ability to work independently and as part of a team. Key responsibilities:

  • Performs all preventive and remedial maintenance work on building mechanical, plumbing and electrical systems to ensure critical distribution systems including the chiller plant, generators and UPS requirements are met with minimal adverse business impact.
  • Demonstrates the ability to monitor multiple building systems, correcting deficient performance through Building Management System adjustments, on-site remedial maintenance and effective emergency response actions when required.
  • Direct and assist as necessary vendors/contractors as they perform remedial repair activities.
  • Demonstrates the ability to work with and provide assistance to the engineering staff.
  • Utilizes tools, processes, procedures, and notifies/advises superiors as appropriate to ensure the consistent flow of information and activities.
  • Complete daily log entries / update engineering staff via email.
  • Assist with all department projects, plans and improvements.
  • Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements
  • Demonstrates the ability to employ both an electrical riser and one-line diagrams to locate, employ or correct faulty electrical circuits and related protective devices. 
  • Completing all critical maintenance on time and with attention to detail.
  • Ability to be on-call or work extended hours as needed.

The Expertise and Skills You Bring

  • High School diploma, GED, trade school or equivalent required
  • 3 plus years of related facilities experience
  • 2 plus years of experience in a mission critical environment a plus
  • Experience with any or all Building Mechanical, Electrical, Plumbing or Controls systems.
  • Licensed HVAC/Refrigeration or Electrical is a plus.
  • Ability to read and interpret engineering drawings, construction documents and O&M manuals.
  • Your knowledge of computer applications such as Excel, Word, Power Point, Outlook, CMMS and BMS systems.
  • Comprehensive understanding of HVAC, Plumbing or Electrical industry standards, protocols, installations, and best trade practices, along with a working knowledge of electrical, fire safety and IT infrastructure.
  • Ability to develop and maintain procedures such as SOP, MOP etc.
  • You are highly organized and diligent in balancing maintenance priorities and procedures.

Physical Requirements 

  • Ability to lift 50 plus lbs
  • Comfortable working on rooftops and ladders

The Team

The Engineering Team is responsible for the 365/24/7 monitoring/triage and maintenance for all critical infrastructure systems. The team works to ensure equipment operates reliably, and the uptime for all facilities is supported.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Real Estate

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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