Functional Consultant - Oracle CX (Subscription Management / Sales)

Who We Are:

GoSaaS is a global leading Oracle partner specializing in the implementation of SaaS solutions. We are headquartered in the USA with additional offices in Canada, Malaysia, Pakistan and India. Our consistent ranking among USA's fastest-growing companies and Fortune 5000 recognition for three consecutive years attest to our commitment to innovation and customer satisfaction.

We specialize in on-premises to cloud migrations, configurations, customizations, and integrations of Oracle Cloud for medium to large enterprises in the life sciences, semiconductor, and high-tech manufacturing industries.

Job Title: Functional Consultant - Oracle CX (Subscription Management / Sales)

Key Responsibilities:

• Lead or support Redwood UX migration activities — assessing classic-to-Redwood readiness, remediating personalizations/customizations, reconfiguring page layouts, and validating functional parity post-migration.
• Configure and manage Oracle Subscription Management including subscription plans, billing schedules, renewals, usage-based billing, entitlements, and integration with Order Management/Revenue Management.
• Configure and support Oracle CX Sales (Sales Cloud) including lead-to-opportunity processes, sales forecasting, territory management, sales workflows, and CX Sales integrations with Service.
• Gather business requirements and translate them into functional designs and configuration workbooks.
• Perform fit-gap analysis, prepare solution design documents, and drive testing (SIT/UAT) cycles.
• Work with technical teams on integrations (REST/SOAP, OIC), extensions (VBCS, Groovy scripts), and data migration (FBDI/HDL).
• Troubleshoot production issues and provide L2/L3 support for CX modules in scope.
• Stay current with Oracle's quarterly updates and proactively recommend adoption of new Redwood-based features.
• Collaborate with cross-functional teams (Sales Ops, Finance, IT) to ensure CX solutions align with business goals.

Required Skills & Experience: 

• Proven experience in at least two of: Redwood UX Migration, Oracle Subscription Management, Oracle CX Sales.
• Strong understanding of Oracle Fusion Cloud CX architecture and quarterly release cycles.
• Experience with Oracle Application Composer, Page Composer, and Redwood App Composer/Visual Builder Studio.
• Familiarity with FBDI/HDL for data loads, and OIC for integrations (preferred).
• Solid understanding of Sales Cloud objects (Leads, Opportunities, Accounts, Contacts) and/or Subscription Management entities (Subscriptions, Billing Schedules, Products).
• Experience working on at least one full-cycle Oracle CX implementation or migration project.
• Strong communication skills able to work directly with business stakeholders and translate requirements into solutions.
  

What We Offer: 

At GoSaaS, we invest in the personal development and growth of every individual because we know that our success is built on the drive and passion of our people. 

Key benefits that we offer to our people include: 

• Above market base salary 
• Bi-annual increments 
• Annual bonus
• Fuel Allowance
• Internet Allowance  
• Comprehensive medical benefits 
• Generous provident fund contribution
• Company sponsored snacks
• Ongoing training and professional development
• Challenging and exciting work

To know more about GoSaaS, please visit: https://www.gosaas.ai/