Logo for The Citation Group

Salesforce Developer

Role overview

Qualifications

  • Experience working as a Salesforce Developer across a range of Salesforce products
  • Strong communication skills including the ability to deal with senior stakeholders
  • Great Salesforce configuration knowledge
  • Experience in working in an agile environment essential, preferably using toolsets such as JIRA and Confluence

Responsibilities

  • Configuration and customising platform
  • Deliver end-to-end configuration and change management of the system
  • Work closely with product owners and senior stakeholders to deliver the agreed roadmap
  • Ensure best practices are being followed for both general use of the Salesforce solution and data entry/management

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork

About the company

The Citation Group logo

The Citation Group

RegTech (Regulatory & Compliance Technology)

The Citation Group is a global compliance and workplace risk management company that helps businesses protect people, reputations, and the environment. It provides a mix of advisory services (HR and employment law, health & safety, certifications such as ISO/NDIS/SSIP), background screening, cybersecurity advice, and sustainability/waste management, alongside technology products — a compliance platform, e-learning, payroll and identity verification capabilities.

Company details

IndustryRegTech (Regulatory & Compliance Technology)
Company size1001 - 5000

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Job description

Job Title: Salesforce Developer

Location: Wilmslow or Hybrid or Remote – Full-Time

We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered.

Citation Group has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia.

The Role

Salesforce is a core strategic platform for us here at Citation Group, we use Service cloud extensively and are midway through a dynamic rollout across the group. You will be joining a team with exciting projects that span right across the Salesforce ecosystem.

You will have the opportunity to gain exposure & further hone your skill on projects working across:

· Service Cloud

· Field Service Lightning

· Sales Cloud

· Pardot

· CPQ

· Experience Cloud

· FinancialForce

You will work closely with product owners and senior stakeholders to deliver the agreed roadmap and will work in a team with both onshore and offshore resource including project managers, architects, business analysts, admins, developers and both automation and manual testers. This is in a multi-scrum team approach to delivery, using a mature CI/CD pipeline that we will provide you with support to adopt. We also have good test automation coverage.

Its is an excellent opportunity to work across a wide variety of projects and initiatives including billing, finance, sales, pricing and field service to name but a few!

The Person

We are looking for someone who can roll their sleeves up and ‘dig in’ with the rest of the team. In addition, the successful candidate should have: Core experience spanning across the following:

· Configuration and Customising Platform

· Lightning web components

· Apex

· Data loader

· SOQL

· Salesforce DX

· Visualforce

· Triggers

· Validation Rules

· Workflow and Approvals

· Custom Objects, Fields and Formulas

· Source Control / GitHub

· CI/CD (continuous integration / delivery)

· Be able to work within a wider team ensuring best practices are being followed for both general use of the Salesforce solution and data entry/management

· Able to deliver end-to-end configuration and change management of the system when improvements are implemented

· An understanding of data sharing and visibility rules

· Understand how Salesforce is critical to a businesses success!

Education & Experience:

  • Experience working as a Salesforce Developer across a range of Salesforce products

  • Strong communication skills including the ability to deal with senior stakeholders would be beneficial

  • Great Salesforce configuration knowledge

  • Appreciation of when/why customisation is required over configuration, but understands architectural principles and how to follow/challenge them

  • Experience in working in an agile environment essential, preferably using toolsets such as JIRA and Confluence

  • An appreciation of environment management, release management, code management and versioning best practices

  • Salesforce administrator certification desirable

  • Experience in Salesforce CPQ desirable

  • Experience in marketing automation desirable

Here’s a taste of the perks we roll out for our extraordinary team members:

25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.

Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.

Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.

Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.

Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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