Case Manager

We are seeking a highly organized and detail-oriented Personal Injury Case Manager to join our growing legal support team. This is a fully remote position, ideal for professionals with experience managing personal injury cases who thrive in fast-paced, client-focused environments.

Responsibilities:

• Manage a full caseload of personal injury files from intake through settlement or litigation.

• Maintain consistent communication with clients, providing case updates and addressing questions with professionalism and empathy.

• Coordinate medical treatment, request and track medical records and bills.

• Liaise with attorneys, insurance companies, medical providers, and third parties.

• Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines.

• Update and maintain accurate case notes and documentation in case management systems.

• Assist with demand packages, settlement documentation, and general case preparation.

• Ensure confidentiality and compliance with legal and ethical standards.

Qualifications:

• Proven experience as a Personal Injury Case Manager or in a similar legal support role.

• Strong knowledge of personal injury processes, terminology, and case lifecycle.

• Excellent written and verbal communication skills in English.

• Strong organizational skills and ability to manage multiple cases simultaneously.

• Experience working with legal case management software and CRMs.

• Ability to work independently in a remote environment.

• Reliable internet connection and a quiet home workspace.