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Operations Manager for DTC eCom brands ๐Ÿš€

Role overview

Qualifications

  • Proven experience in an Operations role in the DTC eCom space
  • Strong understanding of the ins and outs and everyday life within a brand
  • Experience building or significantly improving SOPs
  • Experience managing remote teams and coordinating multiple departments

Responsibilities

  • Own the day-to-day operations of a growing DTC eCommerce business
  • Build, improve, and document SOPs across multiple business functions
  • Create operational structure, accountability, and scalable processes
  • Coordinate cross-functional teams to ensure projects move efficiently

Key facts

  • Remote from: Anywhere
  • Full time
  • Operations Manager
  • English

Hard skills

Other skills

  • Team Management
  • Organizational Skills
  • Communication
  • Problem Solving

About the company

RZ HR Studio logo

RZ HR Studio

Human Resources Services

We are a remote recruitment and talent partner built for growing companies. We help businesses find, hire, and retain high-performing talent without the complexity and delays of traditional hiring. From sourcing and recruitment to onboarding and hiring systems, we support teams in building stronger remote operations designed for long-term growth. Our experience includes supporting businesses across: โ€ข eCommerce & DTC โ€ข Dropshipping โ€ข SaaS โ€ข FinTech โ€ข Healthcare โ€ข Solar Energy โ€ข Online Education โ€ข Consulting Weโ€™ve helped support 200+ remote professionals across 20+ countries through recruitment, hiring operations, onboarding, and people systems. We believe great remote teams are built by hiring the right people and creating systems that help them succeed. Building your remote team? Message us or book a founderโ€™s chat: https://calendly.com/kristienne-rzhrstudio/founder-chat

Company details

IndustryHuman Resources Services
Company size2 - 10

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Job description

You'll be responsible for creating structure, improving execution across teams, and ensuring the business runs efficiently as it continues to grow. If you've successfully managed operations inside a fast-growing eCommerce brand and enjoy bringing order to complexity, this is for you.

Do you have..

  • Proven experience in an Operations role in the DTC eCom space?

  • Strong understanding of the ins and outs and everyday life within a brand?

  • Experience building or significantly improving SOPs?

  • Experience managing remote teams and coordinating multiple departments?

  • Strong project management and organizational skills?

  • Experience working directly with founders or executive leadership?

Then we love meet you!

What You'll Be Responsible For

  • Own the day-to-day operations of a growing DTC eCommerce business.

  • Build, improve, and document SOPs across multiple business functions.

  • Create operational structure, accountability, and scalable processes.

  • Coordinate cross-functional teams to ensure projects move efficiently.

  • Improve workflows and eliminate operational bottlenecks.

  • Help recruit, interview, and onboard new team members.

  • Work closely with leadership on operational planning and execution.

  • Monitor KPIs and ensure teams consistently execute against priorities.

  • Identify opportunities for automation and operational improvements.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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