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Operations Manager for DTC eCom brands 🚀

Role overview

Qualifications

  • Proven experience in an Operations role in the DTC eCom space
  • Strong understanding of the ins and outs and everyday life within a brand
  • Experience building or significantly improving SOPs
  • Experience managing remote teams and coordinating multiple departments

Responsibilities

  • Own the day-to-day operations of a growing DTC eCommerce business
  • Build, improve, and document SOPs across multiple business functions
  • Create operational structure, accountability, and scalable processes
  • Coordinate cross-functional teams to ensure projects move efficiently

Key facts

Other skills

  • Team Management
  • Organizational Skills
  • Communication
  • Problem Solving

About the company

RZ HR Studio logo

RZ HR Studio

Company details

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Job description

You'll be responsible for creating structure, improving execution across teams, and ensuring the business runs efficiently as it continues to grow. If you've successfully managed operations inside a fast-growing eCommerce brand and enjoy bringing order to complexity, this is for you.

Do you have..

  • Proven experience in an Operations role in the DTC eCom space?

  • Strong understanding of the ins and outs and everyday life within a brand?

  • Experience building or significantly improving SOPs?

  • Experience managing remote teams and coordinating multiple departments?

  • Strong project management and organizational skills?

  • Experience working directly with founders or executive leadership?

Then we love meet you!

What You'll Be Responsible For

  • Own the day-to-day operations of a growing DTC eCommerce business.

  • Build, improve, and document SOPs across multiple business functions.

  • Create operational structure, accountability, and scalable processes.

  • Coordinate cross-functional teams to ensure projects move efficiently.

  • Improve workflows and eliminate operational bottlenecks.

  • Help recruit, interview, and onboard new team members.

  • Work closely with leadership on operational planning and execution.

  • Monitor KPIs and ensure teams consistently execute against priorities.

  • Identify opportunities for automation and operational improvements.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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