Account Executive(UK Hours & Remote)

Job Specification: Account Executive (Remote – UK Hours)

Role Overview
Our client is seeking an Account Executive to support the delivery and day-to-day management of key client accounts.

This role sits at the intersection of client services, operations, and project coordination, acting as a central point of organisation across internal teams and client stakeholders.

The Account Executive will play a critical role in ensuring that account activity runs smoothly — enabling senior team members to focus on strategic and commercial priorities by taking ownership of coordination, communication, and administrative workflows.

This is a 12-month contract with the possibility of extension or permanency, operating as a fully remote role aligned to UK working hours.

Technical Requirements

• A reliable laptop suitable for professional remote work is required
• A stable internet connection with a minimum of 50 Mbps upload and download speed

Core Objective
To drive efficiency and consistency across client accounts by managing coordination, communication, and operational processes — ensuring work is delivered seamlessly and on time.

Key Responsibilities

Account & Stakeholder Coordination

• Act as a central coordination point across internal teams and client stakeholders
• Schedule and manage meetings, ensuring all participants are aligned and prepared
• Track actions, follow-ups, and key decisions across accounts
• Support senior account leads in maintaining strong, responsive client relationships

Operational & Delivery Support

• Coordinate the flow of work across multiple projects and workstreams
• Ensure deliverables are tracked, deadlines are met, and dependencies are managed
• Maintain clear documentation of account activity, timelines, and outputs
• Identify and escalate potential delivery risks or bottlenecks

Client Services Support

• Support day-to-day client communications, ensuring timely and professional responses
• Manage incoming requests and route them to the appropriate teams
• Help maintain a consistent and high-quality client experience
• Prepare materials for client meetings, presentations, and status updates

Systems & Process Management

• Maintain CRM systems and ensure accuracy of client and project data
• Support reporting processes, including status tracking and performance updates
• Help improve internal workflows, templates, and ways of working
• Ensure consistency in documentation and account management processes

Ideal Candidate Profile

Experience

• 1–5 years' experience in an agency, consultancy, or client services environment
• Exposure to account management, project coordination, or campaign delivery
• Experience working with multiple stakeholders across teams

Core Skills & Attributes

• Highly organised with strong attention to detail
• Strong written and verbal communication skills
• Able to manage multiple tasks and priorities in a fast-paced environment
• Proactive, structured, and solutions-oriented
• Comfortable working with senior stakeholders and cross-functional teams
• Strong sense of ownership and accountability

What Sets This Role Apart

• Exposure to complex, multi-stakeholder client environments
• Opportunity to work closely with senior client leaders and strategic teams
• A focus on operational excellence and delivery, not just campaign execution