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Travel Experience Coordinator

Role overview

Qualifications

  • Strong communication and organization skills
  • Customer service or hospitality background preferred
  • Self-motivated and comfortable working remotely
  • Passion for travel and helping others

Responsibilities

  • Consult with clients to understand travel preferences and goals
  • Research and recommend destinations, resorts, cruises, and tours
  • Coordinate bookings, itineraries, and travel documentation
  • Communicate clearly with clients before, during, and after travel

Key facts

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Sales
  • Hospitality
  • Time Management
  • Detail Oriented
  • Self-Motivation

About the company

Hellosunshinetravels logo

Hellosunshinetravels

I’m a home-based travel advisor and entrepreneur passionate about helping people turn their travel dreams—and career goals—into reality. I specialize in planning seamless vacations, cruises, and custom getaways while providing personalized service every step of the way. What sets me apart is that I don’t just book trips—I build relationships. I take the time to understand my clients’ needs, budgets, and vision so every trip feels intentional, stress-free, and unforgettable. From family vacations and romantic escapes to group travel and cruises, my goal is simple: make travel easy, exciting, and accessible. In addition to serving travelers, I also mentor and support individuals who are curious about starting their own travel business. I enjoy educating others on the ins and outs of the industry, helping them grow with confidence, flexibility, and purpose—whether they’re looking for a side hustle or a long-term career path. When I’m not working with clients or training agents, I’m constantly learning, networking, and staying up to date on travel trends to better serve those I work with. If you’re looking to book your next adventure—or explore opportunities in the travel industry—I’d love to connect.

Company details

Company size1 - 10

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Job description

We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.

Responsibilities:

  • Consult with clients to understand travel preferences and goals

  • Research and recommend destinations, resorts, cruises, and tours

  • Coordinate bookings, itineraries, and travel documentation

  • Communicate clearly with clients before, during, and after travel

  • Handle changes or issues with care and professionalism

  • Build long-term client relationships

Qualifications:

  • Strong communication and organization skills

  • Customer service or hospitality background preferred

  • Self-motivated and comfortable working remotely

  • Passion for travel and helping others

Client Relations Travel Specialist

The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high-touch service and customized travel solutions. This role blends customer care, problem-solving, and travel expertise to exceed client expectations.

Responsibilities:

  • Provide exceptional service through phone, email, and online communication

  • Manage reservations, changes, and travel inquiries

  • Educate clients on travel options, policies, and promotions

  • Resolve concerns efficiently and professionally

  • Maintain detailed client records and follow-ups

Qualifications:

  • Excellent interpersonal and customer service skills

  • Detail-oriented with strong time-management abilities

  • Sales, service, or travel experience a plus

  • Willingness to learn and grow within the travel industry

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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