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Remote | Patient Access Operations Consultant — Up to $60/hour

Role overview

Qualifications

  • 5+ years of experience in patient access or related healthcare workflows
  • At least 2 years in a managerial or operational oversight role
  • Strong understanding of HIPAA and CMS guidelines
  • Proficiency with EHR and registration systems

Responsibilities

  • Review patient access workflows and evaluate AI-generated outputs
  • Assess registration accuracy and demographic capture
  • Provide structured feedback to support quality improvement
  • Review SOPs and workflow improvement recommendations

Key facts

  • Remote from: New York (USA)
  • Freelance
  • Senior (5-10 years)
  • Consultant
  • English

Hard skills

Other skills

  • Scheduling
  • Communication
  • Detail Oriented
  • Organizational Skills

About the company

24-MAG logo

24-MAG

Business Consulting & Services

Company details

IndustryBusiness Consulting & Services
Company size2 - 10

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Job description

We are sharing a specialised part-time consulting opportunity for United States-based healthcare revenue cycle professionals experienced in patient access operations, patient registration, pre-registration, scheduling, intake coordination, insurance verification, point-of-service collections, and front-end revenue cycle workflows.

This role supports current and upcoming remote consulting opportunities focused on AI-assisted patient access evaluation, front-end revenue cycle workflow review, registration accuracy assessment, and high-quality project execution. Selected professionals will apply patient access leadership expertise to evaluate AI-generated workflow outputs, identify process errors, review registration and intake scenarios, and provide structured feedback based on detailed project criteria.

Key Responsibilities

Professionals in this role may contribute to:

Patient Access Workflow Review

  • Review patient access workflows involving pre-registration, registration, scheduling, intake coordination, and point-of-service processes
  • Evaluate AI-generated outputs related to patient access operations for accuracy, completeness, and workflow relevance
  • Assess registration accuracy, demographic capture, insurance verification steps, and intake documentation quality
  • Identify workflow inconsistencies, missing data, incorrect process assumptions, or front-end revenue cycle risks

Front-End Revenue Cycle Evaluation

  • Review front-end revenue cycle workflows related to clean claim readiness, eligibility accuracy, point-of-service collections, and denial prevention
  • Evaluate recommendations involving registration error reduction, pre-registration completion, insurance verification accuracy, and front-end denial reduction
  • Assess whether patient access outputs align with commercial payer, government payer, CMS, HIPAA, and payer-specific requirements
  • Support review of KPIs such as registration error rates, pre-registration completion rates, verification accuracy, front-end denial rates, and turnaround times

Structured Feedback, Training & Quality Control

  • Annotate AI-generated patient access outputs and provide structured feedback to support quality improvement
  • Explain review decisions clearly, consistently, and with strong patient access operations judgment
  • Review SOPs, training concepts, staff guidance, and workflow improvement recommendations where relevant
  • Follow detailed task instructions, quality criteria, and project-specific review guidelines accurately

Ideal Profile

Strong candidates may have:

  • 5+ years of experience in patient access, patient registration, front-end revenue cycle management, scheduling, intake operations, or related healthcare workflows
  • At least 2 years of experience in a manager, director, supervisor, team lead, or operational oversight role
  • Deep knowledge of pre-registration, registration accuracy, insurance verification, scheduling intake, and point-of-service collections
  • Strong understanding of HIPAA, CMS guidance, commercial payer requirements, and government payer requirements at the point of service
  • Proficiency with EHR and registration systems such as Epic, Cerner, Meditech, or similar platforms
  • Exceptional written and verbal English communication skills
  • High attention to detail and ability to identify inconsistencies in workflows, patient data, registration processes, and AI-generated outputs
  • Strong organizational skills and ability to manage multiple review priorities independently in a remote environment

Educational Background

  • Professional background in patient access, patient registration, scheduling, intake coordination, front-end revenue cycle, patient access management, healthcare operations, or hospital administration is highly relevant
  • Experience in hospitals, health systems, large physician groups, ambulatory settings, patient access departments, or centralized scheduling environments may be especially valuable
  • Practical experience with EHR systems, registration workflows, eligibility tools, payer requirements, denial prevention, and front-end revenue cycle quality review may support project fit
  • Formal education in healthcare administration, business, health information management, revenue cycle operations, or a related field may be relevant depending on project scope

Nice to Have

  • NAHAM Certified Healthcare Access Manager, CHAM, Certified Healthcare Access Associate, CHAA, CRCR, or similar patient access or revenue cycle credential
  • Experience with denial prevention strategies at the point of registration
  • Background developing SOPs, training materials, registration quality programs, or patient access workflow documentation
  • Familiarity with AI tools and comfort evaluating AI-generated healthcare operations content
  • Experience presenting patient access performance data, front-end denial trends, or workflow improvement recommendations to leadership
  • Background in health system, hospital, or large physician group patient access operations

Why This Opportunity

  • Apply patient access leadership expertise to structured remote healthcare project work
  • Contribute to high-quality AI-assisted front-end revenue cycle workflow evaluation
  • Use registration, scheduling, intake, insurance verification, and denial prevention experience in a focused review environment
  • Work on flexible assignments aligned with patient access operations and healthcare revenue cycle expertise
  • Remote structure with competitive hourly compensation

Contract Details

  • Independent contractor role
  • Fully remote with flexible scheduling
  • United States-based professionals are required for this opportunity
  • Part-time project-based commitment depending on availability, onboarding status, and project needs
  • Competitive rates of up to $60 per hour depending on patient access experience, leadership background, front-end revenue cycle expertise, and project scope
  • Weekly payments via Stripe or Wise
  • Projects may be extended, shortened, or adjusted depending on scope and performance
  • Work will not involve access to confidential or proprietary information from any employer, client, or institution

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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