Logo for The Wilkinson Firm

Hospitality Training Manager (Contract) - Atlanta, GA

Role overview

Qualifications

  • 8+ years experience in hospitality training
  • Former hotel FB leaders or banquet directors
  • AHLEI Certified Hospitality Educator or equivalent credential
  • ATD Master Trainer or equivalent credential

Responsibilities

  • Own the Captain School curriculum across all TWF markets
  • Train new banquet captains, event leads, and shift supervisors
  • Maintain Gold Shield Certification standards across markets
  • Build external Gold Shield training products for B2B sales

Key facts

Other skills

  • Training And Development
  • Hospitality
  • Communication
  • Leadership
  • Teamwork
  • Problem Solving

About the company

The Wilkinson Firm logo

The Wilkinson Firm

๐ŸŒŸ Empowering Mental and Behavioral Health Organizations with Tailored HR Solutions ๐ŸŒŸ At ๐“๐ก๐ž ๐–๐ข๐ฅ๐ค๐ข๐ง๐ฌ๐จ๐ง ๐…๐ข๐ซ๐ฆ, we specialize in providing comprehensive human resource services specifically designed for the mental and behavioral health sector. Our mission is to empower mental and behavioral health organizationsโ€”be they private practices, nonprofits, or telehealth servicesโ€”by enhancing employee engagement, promoting workforce well-being, and ensuring legal compliance. We understand the unique challenges faced by mental and behavioral health professionals and are dedicated to creating customized solutions that address those needs. Our commitment to integrity, respect, and inclusivity drives us to foster resilient workplace cultures where both employees and clients can thrive. What We Offer: ๐‘๐ž๐œ๐ซ๐ฎ๐ข๐ญ๐ฆ๐ž๐ง๐ญ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: Targeted strategies to attract and place qualified mental health professionals. ๐Ž๐ง๐›๐จ๐š๐ซ๐๐ข๐ง๐  ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฌ: Streamlined processes that focus on mental wellness initiatives to support new hires. ๐๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ ๐€๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐š๐ญ๐ข๐จ๐ง: Comprehensive benefits packages reflecting the unique needs of mental health staff. ๐‚๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐œ๐ž ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Expert guidance on employment laws to ensure adherence and minimize risks. ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐„๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐ž๐ฌ: Innovative programs designed to enhance workplace culture and satisfaction. With the growing demand for mental and behavioral health services, we believe that prioritizing the well-being of mental health professionals is essential for delivering exceptional care. Join us as we champion the cause of ๐˜ฉ๐˜ฆ๐˜ข๐˜ญ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฉ๐˜ฆ๐˜ข๐˜ญ๐˜ฆ๐˜ณ๐˜ด, fostering environments of support and excellence in the mental and behavioral health landscape. ๐Ÿ“ž Connect with us to learn more about how we can support your organization!

Company details

Company size2 - 10

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Engagement: Hybrid 1099 contract. Comp: $75-150/hr engaged for internal training + 20-30% profit share on external Gold Shield certification sales. Location: Remote with Southeast travel. Reports to: Director of Hospitality Operations.

About The Wilkinson Firm

TWF's Premium Hospitality and Event Staffing division runs captain-led, W-2 teams at hotels, venues, caterers, and corporate events. Our Gold Shield Certification is the brand promise our clients buy. We need a Hospitality Training Manager who can own our internal training curriculum AND productize Gold Shield Certification into an external revenue stream we can sell to other hospitality firms.

Who we want

Hospitality training and L&D professionals with 8+ years experience. Former hotel F&B leaders, banquet directors, or convention center ops leaders who transitioned to training and curriculum work. AHLEI Certified Hospitality Educator, ATD Master Trainer, or equivalent credential a plus.

What you would do

  • Own the Captain School curriculum across all TWF markets
  • Train new banquet captains, event leads, and shift supervisors
  • Maintain Gold Shield Certification standards across markets
  • Build external Gold Shield training products that can be sold to other hospitality firms as B2B training license
  • Deliver client-facing training engagements (hotel teams, catering operators, venue staff)

Compensation

$75-150/hr for internal training work. 20-30% profit share on external Gold Shield certification sales (B2B training revenue from outside hospitality firms). The productization side has $100K-$500K annual recurring revenue potential.

Why this works

Most hospitality firms have not productized their training. If you can build it, you participate in the upside.

How to apply

Send CV and one-paragraph note on a hospitality training program you have built and delivered to daryan@thewilkinsonfirm.com with subject "Hospitality Training Manager." Reply within 48 hours.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
ยท

Customer Training Manager Related jobs

Other jobs at The Wilkinson Firm

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.