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Hospitality Operations Manager (Contract) - Atlanta, GA

Role overview

Qualifications

  • Field-leadership background in hospitality
  • Experience as a banquet captain, hotel FB manager, event ops leader, or catering operations director
  • Ability to manage event logistics and team coordination

Responsibilities

  • On-site execution for TWF events in your market
  • Captain coordination and shift logistics
  • Client onsite presence and escalation handling
  • Pre-event planning calls with clients

Key facts

Other skills

  • Hospitality
  • Quality Assurance
  • Communication
  • Team Leadership
  • Adaptability

About the company

The Wilkinson Firm logo

The Wilkinson Firm

๐ŸŒŸ Empowering Mental and Behavioral Health Organizations with Tailored HR Solutions ๐ŸŒŸ At ๐“๐ก๐ž ๐–๐ข๐ฅ๐ค๐ข๐ง๐ฌ๐จ๐ง ๐…๐ข๐ซ๐ฆ, we specialize in providing comprehensive human resource services specifically designed for the mental and behavioral health sector. Our mission is to empower mental and behavioral health organizationsโ€”be they private practices, nonprofits, or telehealth servicesโ€”by enhancing employee engagement, promoting workforce well-being, and ensuring legal compliance. We understand the unique challenges faced by mental and behavioral health professionals and are dedicated to creating customized solutions that address those needs. Our commitment to integrity, respect, and inclusivity drives us to foster resilient workplace cultures where both employees and clients can thrive. What We Offer: ๐‘๐ž๐œ๐ซ๐ฎ๐ข๐ญ๐ฆ๐ž๐ง๐ญ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: Targeted strategies to attract and place qualified mental health professionals. ๐Ž๐ง๐›๐จ๐š๐ซ๐๐ข๐ง๐  ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฌ: Streamlined processes that focus on mental wellness initiatives to support new hires. ๐๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ ๐€๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐š๐ญ๐ข๐จ๐ง: Comprehensive benefits packages reflecting the unique needs of mental health staff. ๐‚๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐œ๐ž ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Expert guidance on employment laws to ensure adherence and minimize risks. ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐„๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐ž๐ฌ: Innovative programs designed to enhance workplace culture and satisfaction. With the growing demand for mental and behavioral health services, we believe that prioritizing the well-being of mental health professionals is essential for delivering exceptional care. Join us as we champion the cause of ๐˜ฉ๐˜ฆ๐˜ข๐˜ญ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฉ๐˜ฆ๐˜ข๐˜ญ๐˜ฆ๐˜ณ๐˜ด, fostering environments of support and excellence in the mental and behavioral health landscape. ๐Ÿ“ž Connect with us to learn more about how we can support your organization!

Company details

Company size2 - 10

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Job description

Engagement: 1099 contract, per-event commission. Comp: 3-5% of event revenue for events you manage + optional $50-90/hr for pre-event planning. Location: On-site in your market. Reports to: Director of Hospitality Operations.

About The Wilkinson Firm

TWF's Premium Hospitality and Event Staffing division runs captain-led, W-2 teams at hotels, venues, caterers, and corporate events. Each market needs a Hospitality Operations Manager who owns day-of execution: captain coordination, client onsite presence, escalations, and shift logistics.

Who we want

Hospitality operators with field-leadership background. Former banquet captains, hotel F&B managers, event ops leaders, or catering operations directors. You know how to walk a ballroom 60 minutes before doors open, brief a team of 40, and adapt when the client changes the menu at 4 PM.

What you would do

  • On-site execution for TWF events in your market
  • Captain coordination and shift logistics
  • Client onsite presence and escalation handling
  • Pre-event planning calls with clients
  • Post-event reporting to TWF leadership
  • Quality assurance against TWF service standards

Compensation

$0 retainer. 3-5% of event revenue for events you personally manage. Optional $50-90/hr for pre-event planning hours. Self-funding because your pay attaches to events you execute.

Why this works

Per-event commission means your earnings scale with the events you own. High performers can clear $5-15K per major gala or convention.

How to apply

Send CV and one-paragraph note on a 100+ guest event you have managed to daryan@thewilkinsonfirm.com with subject "Hospitality Operations Manager [Your Market]." Reply within 48 hours.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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