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Online Travel Consultant (Remote)

Role overview

Qualifications

  • Strong communication and customer service skills
  • Highly organized with attention to detail
  • Comfortable working in a remote/online environment
  • Ability to work independently and manage time effectively

Responsibilities

  • Assist clients with planning and booking domestic and international travel arrangements
  • Provide recommendations on destinations, accommodations, and activities based on client preferences
  • Manage reservations, changes, and cancellations in a timely manner
  • Deliver excellent customer service and build lasting client relationships

Key facts

Other skills

  • Hospitality
  • Customer Service
  • Communication
  • Detail Oriented
  • Time Management

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

About Us:
We are a growing travel services organization dedicated to helping individuals and families create memorable travel experiences. Our team works with top industry partners to provide exceptional booking support, personalized itineraries, and outstanding customer service.

Position Overview:
We are seeking motivated and detail-oriented individuals to join our team as Online Travel Consultants. This role is ideal for those who are passionate about travel, enjoy helping others, and are looking for a flexible remote opportunity.

Responsibilities:

  • Assist clients with planning and booking domestic and international travel arrangements

  • Provide recommendations on destinations, accommodations, and activities based on client preferences

  • Manage reservations, changes, and cancellations in a timely manner

  • Deliver excellent customer service and build lasting client relationships

  • Stay informed about current travel trends, policies, and promotions

Qualifications:

  • Strong communication and customer service skills

  • Highly organized with attention to detail

  • Comfortable working in a remote/online environment

  • Ability to work independently and manage time effectively

  • Previous travel, hospitality, or customer service experience is a plus (but not required)

What We Offer:

  • Flexible schedule with remote work

  • Access to training and professional development resources

  • Opportunities to grow within the travel industry

  • Supportive team environment

  • Travel perks and discounts (upon completion of training and requirements)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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