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Client Services / Travel ️

Role overview

Qualifications

  • Passion for travel and helping others explore the world
  • Strong communication and interpersonal skills
  • Excellent organization and attention to detail
  • Self-motivated and comfortable working independently in a remote environment

Responsibilities

  • Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
  • Maintain communication before, during, and after travel to ensure client satisfaction
  • Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
  • Handle all reservations and logistics accurately and efficiently

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Self-Motivation

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.

What You'll Do

Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction
Stay Informed- ️ Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently
Problem-Solve- ️ Address client challenges before or during travel with proactive solutions

What Were Looking For

Passion for travel and helping others explore the world
Strong communication and interpersonal skills
Excellent organization and attention to detail
Self-motivated and comfortable working independently in a remote environment
Sales or customer service experience is a plus (not required)
Reliable internet, computer or smartphone, and a dedicated workspace
Must be 18+

What We Offer

Comprehensive training and ongoing support
Flexible remote work, full-time or part-time
Exclusive travel discounts and perks
Supportive, collaborative remote team environment
Unlimited earning potential
🪪 IATA cards available for qualified agents

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