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Client Services Associate / Travel

Role overview

Qualifications

  • Genuine passion for travel and customer service excellence
  • Strong communication, organizational, and problem-solving skills
  • Ability to work independently in a remote environment
  • Prior experience in customer service or travel (a plus, but not required)

Responsibilities

  • Provide personalized travel support and recommendations tailored to client needs
  • Design customized vacation packages, including resorts, cruises, excursions, and tours
  • Manage the end-to-end booking process to ensure seamless travel experiences
  • Maintain strong client relationships through proactive communication and follow-up

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

Are you passionate about travel and committed to delivering outstanding client service? We are seeking Client Services Associates / Travel to join our growing team. This opportunity is ideal for motivated individuals who thrive in a client-focused environment and are eager to build a rewarding career in the travel industry with complete flexibility.
Key Responsibilities


Provide personalized travel support and recommendations tailored to client needs

Design customized vacation packages, including resorts, cruises, excursions, and tours

Manage the end-to-end booking process to ensure seamless travel experiences

Maintain strong client relationships through proactive communication and follow-up

Stay current with travel industry trends, destinations, and emerging opportunities
Qualifications


Genuine passion for travel and customer service excellence

Strong communication, organizational, and problem-solving skills

Ability to work independently in a remote environment

Prior experience in customer service or travel (a plus, but not required)

Must be 18+ with reliable internet and a dedicated workspace
What We Offer


Flexible scheduling with complete work-life balance

Comprehensive training and onboarding, no prior experience required

Ongoing mentorship and professional development

Unlimited earning potential

Exclusive travel perks, discounts, and benefits

Opportunity to obtain IATA accreditation for qualified participants

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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