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Virtual Travel Consultant

Role overview

Qualifications

  • Strong communication and customer service skills
  • Ability to stay organized while managing multiple requests
  • Comfortable using online platforms and digital tools
  • Customer service or hospitality experience preferred

Responsibilities

  • Communicate with travelers through email, phone, and messaging platforms
  • Assist with reviewing travel plans and answering travel-related questions
  • Provide helpful information about destinations and travel requirements
  • Follow up with travelers before departure to confirm arrangements

About the company

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Nova

Company details

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Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

  • Communicate with travelers through email, phone, and messaging platforms
  • Assist with reviewing travel plans and answering travel-related questions
  • Provide helpful information about destinations and travel requirements
  • Follow up with travelers before departure to confirm arrangements
  • Address client inquiries and coordinate support when needed

Ideal Candidate

  • Strong communication and customer service skills
  • Ability to stay organized while managing multiple requests
  • Comfortable using online platforms and digital tools
  • Customer service or hospitality experience preferred
  • Interest in travel and helping others plan trips

Perks

  • Fully remote position
  • Flexible working schedule
  • Training and professional development support
  • Opportunities for advancement within the travel industry
  • Access to travel perks and industry discounts

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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