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Director of Presales Engineering

Role overview

Qualifications

  • Bachelor’s Degree in Computer Science, Finance or related field
  • 5+ years of experience as a Presales Engineer working at a B2B SaaS company
  • 3+ years of experience in the PC insurance industry, supporting a SaaS platform
  • Strong analytical and problem solving abilities with a structured approach to challenges

Responsibilities

  • Partner with Account Executives to understand customer goals, gather requirements and align BriteCore’s capabilities with their needs
  • Design and deliver customized demos and proposals that tell a clear story of value
  • Collaborate with Sales and Marketing to support revenue growth through technical insight and solution design
  • Share customer feedback and observations with Product and Engineering to guide future development

Key facts

Other skills

  • Analytical Skills
  • Communication
  • Presentations
  • Collaboration
  • Problem Solving
  • Detail Oriented
  • Intellectual Curiosity

About the company

BriteCore logo

BriteCore

BriteCore is a cloud-native core insurance platform for P&C insurers that unlocks business growth, delivers greater productivity, and provides a modern customer experience. With the BriteCore Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals. Trusted by over 90 insurers across North America, BriteCore’s policy administration solution enables midsize carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest providers. For more information, visit www.britecore.com.

Company details

Company typeSME
Company size51 - 200

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Job description

Who we are
At BriteCore, we’re a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology.

Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we’re leading the shift towards modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers.

We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service.

Join us at BriteCore and be part of a company that’s shaping the future of insurance technology. You’ll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you’re ready to create something different, let’s build the future of insurance software together.

Summary
We’re hiring a Senior Presales Engineer to help prospective customers understand how the BriteCore Platform solves their most complex challenges. You’ll work closely with each organization to uncover their goals, configure our software to highlight its strengths, and deliver tailored demos that demonstrate the value of the BriteCore Platform.
 
You understand Property & Casualty (P&C) insurance operations, approach problems analytically, and communicate complex ideas with clarity and confidence. You bring the perspective and composure to bridge technology, business and customer impact.
 
This is a fully remote based role, however candidates must be located in the US.

What you'll do
  • Partner with Account Executives to understand customer goals, gather requirements and align BriteCore’s capabilities with their needs
  • Design and deliver customized demos and proposals that tell a clear story of value
  • Collaborate with Sales and Marketing to support revenue growth through technical insight and solution design
  • Share customer feedback and observations with Product and Engineering to guide future development
  • Train and enable the Sales and Marketing teams on our Platform’s functionality and technical differentiators
  • Complete RFI / RFP responses and proof of concept projects
  • Configure, manage, and troubleshoot demo and trial environments to ensure a smooth experience
  • Analyze customer documentation to identify opportunities and potential gaps
  • Represent BriteCore as a trusted advisor and subject matter expert during customer meetings and industry events
  • Up to 50% of domestic overnight travel is required for this role

  • What you'll bring
  • Bachelor’s Degree in Computer Science, Finance or related field
  • 5+ years of experience as a Presales Engineer working at a B2B SaaS company
  • 3+ years of experience in the P&C insurance industry, supporting a SaaS platform
  • Strong analytical and problem solving abilities with a structured approach to challenges
  • Proven experience translating technical information into language that’s easy for non technical audiences to understand
  • Excellent presentation, collaboration and problem solving skills
  • Comfort with system configuration and technical troubleshooting
  • Attention to detail, intellectual curiosity and sound judgment
  • Strong situational awareness and the ability to adapt your approach based on your audience

  • Bonus points
  • 2+ years of experience working as a Python Backend Engineer
  • Experience as a Salesforce administrator
  • Life at BriteCore
    We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.

    We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.

    Click here to learn more about our platform.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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