Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce. Learn more at meetdomaine.com.
The Sales Director will be responsible for driving new business and managing relationships with key enterprise clients in North America. This role requires a strategic thinker who can understand client needs, develop tailored solutions, and close high-value deals. This is a dynamic role that combines a partnership-focus with our largest partner, Shopify, with direct selling acumen. The ideal candidate will have a proven track record in agency sales, a deep understanding of our industry, strong Shopify, SalesForce Commerce Cloud, or Magento knowledge, and the ability to build strong, long-lasting client relationships.
RESPONSIBILITIES
- Client Acquisition & Relationship Management: Identify, target, and engage with key enterprise clients. Build and maintain strong, long-term relationships with decision-makers.
- Sales Strategy: Develop and execute a strategic sales plan to meet or exceed revenue targets. This includes prospecting, qualifying leads, presenting solutions, and negotiating contracts.
- Tailored Solutions: Collaborate with internal teams (e.g., strategy, creative, engineering) to develop customized solutions that meet client needs and align with their business goals.
- Client Presentations: Prepare and deliver compelling presentations and proposals to clients, showcasing the agency's capabilities and value propositions.
- Account Growth: Manage and grow existing client accounts, identifying opportunities for upselling and cross-selling additional services.
- Market Research: Stay up-to-date with industry trends, market conditions, and competitor activities to inform sales strategies and provide clients with relevant insights.
- Reporting & Analysis: Monitor and report on sales performance, client engagement, and market trends. Use data to drive decision-making and optimize sales strategies.
- Collaboration: Work closely with internal teams to ensure seamless project execution and client satisfaction.
SKILLS & EXPERIENCE
- Experience: 5+ years of experience in ecommerce sales, ecommerce solutions, business development, or account management, preferably within an agency or platform.
- Proven Success: Demonstrated track record of meeting or exceeding sales targets, particularly with enterprise-level clients.
- Industry Knowledge: In-depth understanding of the agency's industry, including key trends, challenges, and opportunities.
- Relationship-Building Skills: Exceptional interpersonal and communication skills, with the ability to build rapport and trust with clients at all levels.
- Strategic Thinking: Ability to think strategically and creatively to solve complex business problems and deliver value to clients.
- Presentation Skills: Strong presentation and negotiation skills, with the ability to convey complex ideas in a clear and compelling manner.
- Technical Proficiency: Familiarity with CRM software, sales analytics tools, and digital communication platforms.
PERKS & BENEFITS
- Competitive Healthcare with Dental & Vision
- Retirement savings plan with employer matching
- Competitive PTO policy with paid time off at end of year
- Flexible working schedule
- Remote-first culture
- Home office stipend
- Apple gear
- Continued education and personal development opportunities
*We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
