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Installation Technician, Special Projects

Role overview

Qualifications

  • High school diploma or equivalent required; Associate's degree preferred
  • 5+ years’ hands-on experience in AV installations, with experience in cinema projection and audio systems
  • Experience with Q-SYS platforms and other AV control systems, preferred
  • Excellent communication skills, both verbal and written

Responsibilities

  • Perform professional installations of cinema projectors, audio systems, and digital signage
  • Conduct pre-installation site surveys, staging equipment, and post-installation testing
  • Collaborate with project teams to execute installation timelines and quality standards
  • Document installation activities daily, including work descriptions and expenses

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Microsoft Office
  • Communication
  • Customer Service
  • Time Management
  • Organizational Skills
  • Analytical Skills
  • Teamwork
  • Physical Flexibility

About the company

Strong Technical Services, Inc. logo

Strong Technical Services, Inc.

Strong Technical Services (STS) is a 24x7x365 remote monitoring company with two geographically dispersed state-of-the-art network operation centers (NOCs) and a nationwide field services team of over sixty service technicians. STS currently supports tens of thousands of customers across 16,000 sites and over 100,000 devices. Our Technical Services Include: Outsourced help desk & customer service support Redundant NOCs with real-time network, device and system monitoring and management A nationwide field services team able to perform on-site multi-vendor technical support Custom technology solutions to meet the specific needs of our diverse customers

Company details

Company size51 - 200

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Job description

About Strong Technical Services, Inc.


At Strong Technical Services, Inc., we are a highly motivated value-based organization operating in a nimble environment.  Focused on creating a hard-working culture, we challenge inspired and driven people to take smart risks.


Strong specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers.


Strong Technical Services is a nationwide provider of technology-based products and is the primary service provider for theatre chains, financial institutions, healthcare facilities, and retail outlets nationwide. We are headquartered Omaha, NE.


We are revolutionizing the future of digital media and digital cinema products. Do you have what it takes to be a part of our team?


About the role

The Installation Technician, Special Projects, specializes in the deployment and setup of cinema-based projectors, audio systems, DVLED, and PLF (Premium Large Format) systems. This role focuses on executing high-quality installations for customers, ensuring seamless integration and operation. The position demands extensive travel.

What you'll do

  • Perform professional installations of cinema projectors, audio systems, digital signage, control systems, pro a/v, DVLED systems, museum and interactive rides, etc.
  • Integrate proprietary control systems for audio-visual environments ex. QSYS, Crestron, etc. (preferred experience)
  • Conduct pre-installation site surveys, staging equipment, and post-installation testing and commissioning
  • Safely work at heights using scaffolding, ladders, lifts, and other elevated access equipment
  • Collaborate with project teams to execute installation timelines and quality standards
  • Test electronic assemblies, components, and systems using tools such as ohmmeters, voltmeters, ammeters, oscilloscopes, and automated test equipment
  • Resolve basic firmware and software configuration issues during installation
  • Document installation activities daily, including work descriptions, expenses, hours, labor, and travel
  • Complete customer training and provide clear handover documentation and basic customer orientation on installed systems
  • Willing to take ownership and take on other duties as assigned


This position requires 75%+ travel (domestic and potentially international), depending on project demands. The role also requires availability for weekends, holidays, and on-call support as needed.

Qualifications

To perform this role successfully, the Installation Technician, Special Projects must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, education, and overall experience required for the role. 

  • High school diploma or equivalent required; Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred
  • 5+ years’ hands-on experience in AV installations, with required experience in cinema projection and audio systems
  • Experience with Q-SYS platforms and other AV control systems, preferred
  • Must be comfortable working at heights using scaffolding, ladders, and lifts
  • Must be able to lift 50lbs repeatedly
  • Must be able to sit, stand, climb, push, pull, bend, and kneel for extended periods
  • This position requires a valid, state-issued driver’s license, and reliable transportation for local work as needed
  • Excellent communication skills, both verbal and written
  • Self-starter able to work independently or as part of a team
  • Demonstrated ability to provide exceptional customer service
  • Experience with digital cinema equipment, strongly preferred
  • Knowledge of MS Office, Windows operating systems, and basic networking
  • Ability to prioritize tasks and manage workload with minimal supervision
  • Flexible and adaptable to unfamiliar sites and situations
  • Physically fit for demanding fieldwork in various environments
  • Comfortable working in a high-stress, face-paced environment with shifting priorities
  • Excellent time management, organizational, and analytical skills
  • Ability to successfully interface with a wide range of personnel within the organization

Here’s what makes us so great:

  • Competitive compensation and benefits
  • A fun environment that fosters energy, creativity and results
  • Highly collaborative and flexible working environment
  • High-caliber partnerships and on-going opportunities to work with industry leaders and experts
  • We invest in, and use, the latest technologies

Here’s the employee benefits we offer:

  • 401(k) plan with Employer-Match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company-Paid Disability Insurance
  • Flexible Spending Account
  • Health Savings Account - Up to $1,250/yr Employer Contribution
  • Accident Plan
  • Hospital Indemnity Plan
  • Critical Illness Plan
  • Company-paid and Voluntary Life Insurance


Still don’t believe us? Check out our website to see how we are revolutionizing the future at www.strong-tech.com.


Strong Technical Services, Inc. is an Equal Employment Opportunity employer. This organization participates in eVerify.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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