Senior Full-Stack Software Developer - CRM

🤙🏼 About gaiia

At gaiia, we're building the leading platform for Communications Service Providers (CSPs) that truly care about their customers. Our core product is an operating system (OS) for telcos that manages billing, operations, automation and everything in between.

We're passionate about taking care of our people, and it's not just lip service. We want you to focus on your job while we care for everything else. We offer competitive pay and benefits, attractive stock options, unparalleled transparency, and a 100% remote environment. We're excited to have you join us for your next career adventure!

🎭 Role & Team

We're looking to hire a Full-Stack Software Developer with excellent technical skills and communication abilities to join our CRM squad.

You will join a team of 4 other Full-Stack Developers (including a Team Lead), one Product Manager, one Quality Assurance Specialist and one Product Designer, dedicated to building core modules of gaiia: Customer, Property and Ticketing Management.

📽 What is your team working on?

Technically speaking, you will work in a serverless ecosystem of microservices deployed on a cloud infrastructure. Gaiia is all-in on Typescript, with frontend, backend and infrastructure-as-code all leveraging Typescript.

As part of the CRM squad, you will have the chance to:

• Build, in collaboration with talented designers, delightful interfaces that empower our users every day;
• Be responsible for architecting, developing and owning critical gaiia systems;
• Collaborate with other legendary full-stack developers;
• Join a pivotal and central team involved in surprisingly all aspects of the gaiia product

Here are real examples of projects you would have worked on in the last few months:

• Business operations - built to support our customers’ largest clients by unifying business account management and service delivery projects;
• Contract management and automation - a self-serve contract manager that lets ISPs generate, send, sign, and renew contracts at scale - fully automated via Workflows and our API;
• Notifications and communications - a template-driven messaging engine that lets ISPs design custom notifications, deliver them across channels, and keep end users informed in real time

🎖️ Qualifications

• At least ten (10) years of experience in Software Engineering
• At least five (5) years of experience in Typescript.
• Experience with the React library.
• Experience in DevOps and Cloud providers.
• Experience with Node.js.

🪄 Nice-to-haves

• You have experience with GraphQL.
• You have an interest or expertise in functional programming.
• You have knowledge of telecom concepts.
• You have experience working on a System of Record.
• You have several personal projects exhibiting good coding skills.
• You have a strong capacity to adapt and a commitment to continuous learning.

💰 Salary

At gaiia, we have a transparent salary philosophy and a robust evaluation and compensation framework. It translates to a fair and impartial model where salaries are published internally, healthy discussions around compensation and performance can exist, and taboos are removed.

The salary range for this role is $130,000-$180,000.

🔆 Benefits

• Flexible 25 days vacation
• Group Insurance
• Telemedicine
• Health & Life Spending Accounts
• RRSP & DPSP
• Flexible working hours & all-remote work
• Employee Stock Option Plan (ESOP)

We are an equal-opportunity employer committed to inclusivity and diversity. Our workplace is fully remote and boasts accessible technologies, ensuring all team members can thrive. Should you require accommodations due to a disability during the application process, please contact us at 581-996-9639 or people@gaiia.com as per the Accessible Canada Act and human rights legislation. We're here to support you every step of the way. #LI-DNI