Senior Account Manager | elk Marketing
At elk Marketing, we’re a fast-growing digital agency serving brands like Arc’teryx, goodr, and Built Bar with sharp, high-performance SEO, Paid Search, and Paid Social strategies. We’re looking for a highly organized, proactive Senior Account Executive (SAE) to own client relationships, drive deliverables forward, and help our internal teams do their best work.
As a Senior AE, you’ll manage 6–10 client accounts, focusing on high-priority or multi-service accounts. You’ll be the trusted advisor to your clients, proactively driving strategy forward, translating feedback into clear direction, and identifying new growth opportunities. Internally, you’ll lead by example, supporting the development of Account Executives.
This is a highly collaborative, client-facing role ideal for someone who’s confident managing integrated digital campaigns, has a track record of client success and retention, and enjoys mentoring others while deepening their strategic skillset.
What You'll Do
In Your First 30 Days
Get up to speed on elk’s client accounts, services, processes, and tools
Shadow client syncs and client onboarding projects to understand our approach
Begin managing 1–2 client accounts and reviewing deliverables for QA and alignment
Start supporting AEs and junior teammates through check-ins and process guidance
By Day 60
Fully own 4–6 client accounts, including high-tier or multi-service accounts
Lead client calls, manage cross-functional deliverables, and initiate next steps
Begin identifying opportunities for upsells, cross-sells, or SOW expansions
Join client-wide internal calls like All-hands and Team Syncs
By Day 90
Own 6–10 client accounts with confidence, including strategic oversight and relationship building
Act as a mentor and coach to 1–2 Account Executives
Collaborate with the Operations team and fellow AEs to identify and implement process improvements that enhance internal workflows and the client experience
Proactively identify revenue growth opportunities and support new business pitches
Your Day-to-Day
Serve as the primary point of contact for your clients, managing communication across Slack, email, and Asana
Collaborate with SEO and Paid Media Strategists to shape strategy, prepare for client conversations, and ensure seamless execution across service lines, acting as a strategic partner and connector between clients and internal teams
Oversee strategy execution, budgets, and timelines across multiple service lines
QA deliverables such as decks, landing pages, and creative assets for consistency and quality
Identify upsell and cross-sell opportunities based on performance data, client goals, and gaps in strategy
Provide guidance and feedback to Account Executives and support team growth through coaching and training
Lead internal and client-facing syncs, kickoff calls, and team trainings with clarity and confidence
You’re a Fit If You:
Have 5+ years of experience in Account Management or a similar client-facing role across SEO, Paid Search, Paid Social, or other digital marketing channels in an agency setting
Are comfortable owning relationships with senior client stakeholders and managing complex accounts
Love mentoring and supporting others, and want to contribute to a growing team culture
Are proactive, strategic, and not afraid to speak up when you see an opportunity for improvement
Bonus Points If You Have:
Experience managing $500K+ in client revenue across multiple service lines
Proven ability to upsell or expand accounts based on campaign performance
Have designed and led internal trainings focused on sales enablement, upselling strategies, or client communication best practices
Experience with tools like Asana, Google Slides, Slack, and HubSpot
A background in or strong familiarity with eCommerce or B2B client needs
Disclaimers:
Equal Employment Opportunity (EEO: Elk Marketing LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
Employment-At-Will: Employment with Elk Marketing LLC is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Background Check / Eligibility to Work: Employment may be contingent upon successful completion of applicable background checks, verification of eligibility to work in the United States, and compliance with other pre-employment requirements as permitted by law.
Salary Transparency: Compensation ranges are provided in good faith and are subject to change based on factors such as experience, skills, geographic location, and internal equity, consistent with applicable pay transparency laws.
