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Small & HUB Business Engagement Lead

Role overview

Qualifications

  • Experience working with HUBs, MWBEs, DBEs, or similar certification programs—ideally in a public or nonprofit setting.
  • Strong understanding of how public procurement works and what it takes for a small business to succeed in it.
  • Excellent communication and relationship-building skills.
  • Familiarity with B2G Platform, Texas DIR, CRMs (like HubSpot), Airtable, or similar outreach and tracking tools.

Responsibilities

  • Build relationships with small, minority-owned, and HUB-certified businesses.
  • Guide vendors through profile completion, bid readiness, and project matching.
  • Collaborate with chambers of commerce, economic development agencies, co-ops, and advocacy groups.
  • Drive supplier acquisition in high-priority states and RFP verticals.

Key facts

  • Remote from: Texas (USA)
  • Full time
  • Senior (5-10 years)
  • Spanish

Hard skills

Other skills

  • Relationship Building
  • Training And Development
  • Communication
  • Leadership
  • Personal Integrity

About the company

Civic Marketplace logo

Civic Marketplace

GovTech & Civic Tech

Civic Marketplace is on a mission to unlock local agency procurement through innovation by building a marketplace that saves time and taxpayer dollars. Our platform provides government procurement offices with the ability to make purchases with ease, simplicity, and full legal compliance. We unlock public service delivery through cutting-edge technology, bringing transparency and efficiency. Access to a network of reliable, pre-approved vendors ensures compliance and stability for every deal, and our focus on SMWB & local economic development helps boost local growth by supporting diverse suppliers. Procurement officers face outdated technology, lacking innovation and understaffed teams. These leaders are left spending too much time on compliance and box checking when they could be focusing on helping organizations make the best sourcing decisions.. Government procurement is hindered by outdated systems and inefficient processes, leading to delays in decision-making. With limited staff and resources, these departments struggle to keep up with the increasing demand for development and public services. As a result opportunities for innovation and improved service delivery are missed, and difficulties arise in maintaining compliance and transparency. Vendors of all sizes face challenges in navigating the complex, slow and outdated procurement processes which in turn has a lasting impact on local economic development and sustainability. Vendors also struggle to demonstrate their value, as the focus is often on compliance rather than the quality and impact potential of their products and services. We have co-designed an AI-enabled marketplace that matches proven, highly-rated vendors with new, local government agency contracts. Our platform aims to combine industry best practices, legal compliance, and technology to empower procurement officers. Time savings are achieved by working with pre-approved, compliant vendors.

Company details

IndustryGovTech & Civic Tech
Company size11 - 50

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Job description

About Civic Marketplace
At Civic Marketplace, we believe the future of public procurement is local, inclusive, and digital. Our platform bridges the gap between public agencies and the innovative, underrepresented small businesses that keep our communities running. We're reimagining how government entities source and contract with suppliers—with a deep commitment to economic equity, simplicity, and transparency.

We’re growing fast—and we’re looking for someone who’s not afraid to roll up their sleeves and do the important work of empowering America’s small and historically underutilized businesses (HUBs).

The Opportunity
We're hiring a Small & HUB Business Engagement Lead to spearhead our national supplier-side strategy. This role is part educator, part coach, part ecosystem-builder, and all Advocate! You’ll be on the front lines helping small businesses navigate public procurement, while ensuring Civic Marketplace becomes the most trusted partner for those seeking opportunity, access, and growth.

You’ll also be a bridge—between state/local procurement officers, cooperative purchasing networks, and the often-overlooked entrepreneurs that make up the backbone of local economies.

What You’ll Do

  • Lead Outreach & Education: Build relationships with small, minority-owned, and HUB-certified businesses. Host onboarding sessions, educational workshops, and community briefings that demystify government contracting.

  • Supplier Success & Retention: Guide vendors through profile completion, bid readiness, and project matching. Champion their voice inside Civic Marketplace to shape tools and policies that meet their needs.

  • Partnership Development: Collaborate with chambers of commerce, economic development agencies, co-ops, and advocacy groups to expand our trusted network of suppliers.

  • Pipeline Growth: Drive supplier acquisition in high-priority states and RFP verticals, in line with our strategic goals and buyer-side demand.

  • Operational Leadership: Help design and optimize internal processes, feedback loops, and CRM workflows to scale supplier-side operations efficiently.

What We’re Looking For

  • A heart for public service and small business inclusion. You believe in helping communities thrive through economic empowerment.

  • Experience working with HUBs, MWBEs, DBEs, or similar certification programs—ideally in a public or nonprofit setting.

  • Strong understanding of how public procurement works and what it takes for a small business to succeed in it.

  • Excellent communication and relationship-building skills. Comfortable leading webinars and engaging with everyone from micro-enterprise founders to public procurement officers.

  • Familiarty with the B2G Platform, Texas DIR, CRMs (like HubSpot), Airtable, or similar outreach and tracking tools.

  • Grit, ownership, and integrity. You’re the kind of person who doesn’t need hand-holding and thrives in a mission-focused startup.

Bonus If You Have

  • Fluency in Spanish or another language commonly spoken in underserved small business communities

  • Prior experience in vendor engagement, certification support, or small business technical assistance

  • Worked with or inside a coop purchasing network

Why This Role Matters

As Ron Holifield often says: "Government done right changes lives." This is your chance to make that happen-by creating real opportunity where it’s often lacking. If you want to help small businesses win big in public procurement, this is your seat at the table.

Location
Remote (Dallas-based highly preferred)

Apply Today
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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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