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Scheduling Coordinator - Physician Practice

Role overview

Qualifications

  • High School Diploma/GED
  • 2 years Experience in a healthcare setting
  • Computer skills and word processing proficiency
  • Knowledge and working use of medical terminology

Responsibilities

  • Obtain all necessary information required to maintain provider schedules
  • Maintain overall coordination of provider availability to cover services
  • Monitor and update schedule throughout the day and distribute changes
  • Anticipate patients’ expectations and educational needs

Key facts

Other skills

  • Scheduling
  • Computer Literacy
  • Multitasking
  • Communication

About the company

Lehigh Valley Health Network logo

Lehigh Valley Health Network

Hospitals & Health Care

At Lehigh Valley Health Network (LVHN), we continually go the extra mile to fulfill our mission to heal, comfort and care for the people of our community. Each one of our more than 18,000 colleagues contributes to this mission and helps make the Lehigh Valley a healthier – and better – place in which to live.You and your family deserve high-quality care, and we’re passionate about delivering it to you. We’re driven to do everything we can, every day, to ensure the care you need is available at Lehigh Valley Health Network. While we’re focusing on you, people from throughout the nation are focusing on us. We’ve received awards from national organizations recognizing us as one of the nation’s premier health networks.Many of the awards recognize us for providing superior care. For example, U.S News & World Report consistently ranks us in several areas. The expertise of our staff also is recognized. The American Nurses Credentialing Center names us a Magnet® Hospital, the highest honor for nursing excellence. Plus, the Leapfrog Group gives us an “A” for patient safety.We are humbled by such recognition and also are proud of our affiliations and accreditation.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size9057 - 9057

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Job description

Imagine a career at one of the nation's most advanced health networks.


Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.


LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.


Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.


Summary
Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices.

Job Duties
  • Obtains all necessary information required to maintain provider schedules.
  • Maintains overall coordination of provider availability to cover services as required by the practice including office hours, in-patient and out-patient, scheduled meetings and conferences, and vacation or time off.
  • Monitors and updates schedule throughout the day and distributes changes to all affected parties.
  • Anticipates patients’ expectations and educational needs; understands basic requirements for all procedures performed to be able to answer basic patient inquiries or to direct the inquires to the appropriate area or person.
  • Monitors use of scheduled time and monitors schedule for conflicts.
  • Updates patient charts and electronic health record information with pertinent patient and insurance information.
  • Attends and participates in scheduled contract, committee, and all-staff meetings.

Minimum Qualifications
  • High School Diploma/GED
  • 2 years Experience in a healthcare setting.
  • Demonstrate initiative.
  • Ability to handle multiple tasks efficiently and timely.
  • Computer skills and word processing proficiency.
  • Knowledge and working use of medical terminology.

Preferred Qualifications
  • Associate’s Degree
  • 4 years Experience in a healthcare setting.
  • Knowledge of physician practice scheduling software

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.


Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

515 Hamilton St

Primary Location:

Three City Center

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

8:30-5:00

Department:

1012-99108 LVPG-L Strategic Operations

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