Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

As a Technical Sales Manager (TSM) for SD-WAN, you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM’s bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers’ environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.

Your Impact

• Establish yourself as a trusted advisor on Palo Alto Networks’ SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
• Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Ensure ongoing customer happiness, support and adoption
• Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution

Your Experience

• 5+ years of relevant technical pre-sales systems engineering work experience within the networking field
• Highly advanced experience with SD-WAN architectures/providers, as well as BGP routing
• Additional preferred technical capabilities may include a mix of the following –
• WAN technologies – MPLS, MetroE, Leased Lines, Broadband
• Tunneling protocols – SSL/TLS, IPSec, GRE, DMVPN
• IP Routing – BGP, OSPF, Static, Network Address Translation
• Virtualization technologies – ESX, KVM, Xen, Microsoft preferred
• Network security capabilities – IPS/IDS, Zone-Based Firewalls
• Ability to travel up to 50%

Qualifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.