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Epic Analyst Senior, Radiant, FT, Days, - Remote

Prisma Health

Role overview

Qualifications

  • Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
  • Five (5) years of experience in EPIC or integrated EMR experience
  • Epic certification in assigned Epic application discipline
  • Master's degree preferred

Responsibilities

  • Lead position in analyzing clinical, business and/or technical processes and formulating recommendations for new systems
  • Gathers and works with departments to prioritize development initiatives and activities
  • Manages system upgrades and large projects, ensuring compliance with timelines and deliverables
  • Mentors Associate and Mid-level I/S Analysts in their roles and supervises work efforts

Key facts

Hard skills

Other skills

  • Customer Service
  • Training And Development
  • Communication
  • Social Skills
  • Multitasking

About the company

Prisma Health logo

Prisma Health

Hospitals & Health Care

Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. The company has one Purpose: Inspire health. Serve with compassion. Be the difference. Prisma Health is comprised of two affiliates: Prisma Health–Upstate and Prisma Health– Midlands. Together they are dedicated to improving the health of all South Carolinians through improved clinical quality, access to care and patient experience, while also addressing the rising cost of health care. The affiliates are nationally recognized as some of the best places to work and to receive care. With more than 30,000 team members, physicians and volunteers, Prisma Health is the state’s largest private employer. Prisma Health works to improve the health of the local communities in the Midlands and Upstate regions through its community health programs. As one of the 50 largest health systems in the country, Prisma Health is committed to academic and clinical research excellence and focuses on educating the next generation of physicians, nurses, dentists and other medical professionals. The Prisma Health executive home office is in Greenville, South Carolina. For more information, visit www.prismahealth.org. ALERT: We will never request personal information and/or money in exchange for an interview and we do not conduct interviews via Google Meet or Google Chat. There have been reports of malicious people posing as Prisma Health hiring managers and conducting interviews with candidates via Google Meet or Google Chat. This is a phishing scam that could result in them taking your identity and/or money. Our hiring managers and recruiters do not conduct interviews via Google Meet or Google Chat. If you are contacted by someone claiming to be a Prisma Health team member, and they ask you to interview via a Google app, end communication immediately and report the action to the police.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

Links

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Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Lead position in analyzing clinical, business and/or technical processes and problems and formulating and developing recommendations for new and modified systems that meet client and/or internal project requirements. Provides more advanced technical expertise than that of an Application Analyst in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Is generally assigned more complicated work efforts. Gathers and works with departments to prioritize development initiatives and activities. Provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. Translates departmental requests into business functional requirements. Performs financial analysis/business plan/impact assessment. Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. Ability to perform a variety of complicated tasks and may lead and direct the work of others. A wide degree of creativity and latitude is expected as part of the job performance as well as the ability to rely on judgment and experience to accomplish goals. Manages system upgrades and large projects. Responsible for oversight of assigned Epic modules, workflows and system configuration. Mentors Associate and Mid- level I/S Analysts in their roles and supervises work efforts as directed.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

  • Coordinates the preparation, installation, deployment and production support of applications and Epic modules, including workflow analysis and flow charting, design specifications, programming and/or building, testing, training and implementation. Manages the purchase of appropriate hardware/software for new projects - under the direction of the respective IS Project Manager. Develops a timeline for implementation and ensures that all steps are taken to close all outstanding issues regarding the new implementation. 

  • Codes programs, maintains application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements. Develops creative uses of existing technology or finds ways to expand the use of technology in existing areas. Accepts final responsibility for testing and debugging software before final deployment. Responsible for coordinating efforts for assigned Epic modules.

  • Takes a lead role in maintaining customer relations and resolving customer issues related to software applications before involving the Manager. Interacts with users to develop plans to resolve their problems regarding the use of applications. Responsible for I/S communications to assigned departments concerning system status, downtime plans or other specific I/S involved events using various means such as the I/S intranet page, global emails, etc.

  • Functions as the primary technical liaison with the respective vendor(s) for all implementation and post implementation activities of specific Epic modules. Functions as the lead department contact and provides project management support as required.

  • Maintains application contingency plan documentation for assigned areas, ensuring the plan is updated and tested at least once annually.

  • Mentors and trains assigned team members on internal standards for implementation planning, work plan development, project management, system support and customer service, including Epic and legacy systems as assigned. Prioritize and implement change control to all assigned systems and modules.

  • Completes tasks on time and meet assignment dates. Checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version. Manages the work of others and assures tasks are completed on time.

  • Communicates with assigned departments, Epic representatives and Prisma Health end user community and acts as the "hub" of communication between the department and Prisma Health IS. Investigates, identifies and prepares proposals to solve specific operational problems with all clinical operational areas, partnering with the department Director, Managers, and Supervisors of those departments.

  • May create training materials. Incorporate various learning techniques to achieve desired outcomes. Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems.

  • Performs other duties as assigned.

Supervisory/Management Responsibility

  • This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

  • Education - Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study. Master's degree preferred

  • Experience - Five (5) years of experience in EPIC or integrated EMR experience. Information technology experience in a business, computer science or healthcare setting.

In Lieu Of

  • In lieu of the educational and experience requirements listed above, an Associate degree in Computer Science or a related field of study and six (6) years of related Information Technology experience in a business, computer science, or health care setting may be considered.

  • In lieu of the educational and experience requirements listed above, a High School Diploma or equivalent and eight (8) years related Information Technology experience in a business, computer science, or health care setting including two (2) years of Epic related experience AND Epic certification in required module may be considered

Required Certifications, Registrations, Licenses

  • Epic certification in assigned Epic application discipline

Knowledge, Skills and Abilities

  • Presentation skills

  • Communication skills

  • Interpersonal skills

  • Ability to multi-task

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

7001 Corporate

Department

70019058 ITS Procedural Systems

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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