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QA ANALYST - SERVICENOW

Black Pearl Consult

Role overview

Qualifications

  • 3-5 years of experience in software testing or QA roles
  • Strong experience testing ServiceNow or similar enterprise platforms
  • Solid understanding of software testing methodologies and SDLC
  • Experience working in Agile environments

Responsibilities

  • Design and execute test cases, test scenarios, and test plans for ServiceNow applications
  • Perform functional, regression, integration, and user acceptance testing (UAT)
  • Identify, log, track, and retest defects through resolution
  • Validate business requirements against system implementations

Key facts

Hard skills

ServiceNow ServiceNow Test Design Manual Testing Software Testing API Testing Continuous Improvement Process

Other skills

  • Collaboration

About the company

Black Pearl Consult logo

Black Pearl Consult

Staffing & Recruiting

Black Pearl is a human resources and recruitment agency that provides a holistic business and talent solution in a progressive, dynamic, and efficient way. We pride ourselves as a unique black pearl and strive to delight our clients with a personalized partnership that helps them propel towards success. Whether you need to find top talent, your next great job opportunity, or a consulting solution for managing your business, engaging employees, evolving your work culture, planning your people strategy, or resourcing challenges, we can help.

Company details

Company typeStartup
IndustryStaffing & Recruiting
Company size11 - 50

Links

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Job description

This is a remote position.

The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.


Key Responsibilities
  • Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
  • Perform functional, regression, integration, and user acceptance testing (UAT).
  • Identify, log, track, and retest defects through resolution.
  • Validate business requirements against system implementations.
  • Collaborate with developers, business analysts, and product teams to resolve issues.
  • Support testing of workflows, configurations, and integrations within ServiceNow.
  • Maintain test documentation and ensure requirement traceability.
  • Participate in Agile ceremonies including sprint planning and reviews.
  • Support continuous improvement of QA processes and testing standards.
  • Assist in release validation and production readiness checks.

Required Qualifications

  • 3-5 years of experience in software testing or QA roles.
  • Strong experience testing ServiceNow or similar enterprise platforms.
  • Solid understanding of software testing methodologies and SDLC.
  • Experience working in Agile environments.

Technical & Functional Skills

  • Manual testing (functional, regression, integration, UAT)
  • Test case design and execution
  • Defect tracking and reporting
  • ServiceNow testing (workflows, modules, configurations)
  • Basic API testing (Postman preferred)


Salary: $500 - $750

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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