Endpoint Service Desk Engineering Lead (DW26061340PL)

GTSC and its Datawiz business unit seeks an Endpoint Service Desk Engineering Lead.

~~~ This position is pending task order award. ~~~ 

Clearance Requirement

• Active Top Secret (TS) security clearance
  

Location: This is a local remote position in the metropolitan Washington DC area. There will be occasion when you are asked to perform some work onsite or to meet with other team members.


Mission

This is not a Tier 1 help desk role. The position is focused on engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.

The selected candidate will serve as a primary engineering lead supporting secure endpoint operations, lifecycle management, and compliance-driven IT services.

Education: Expertise matters. There is no degree requirement.

Requirements

• Minimum 8 years of IT, endpoint, or cybersecurity experience
  
• Minimum 6 years performing engineering functions
  

Responsibilities

• Lead enterprise endpoint engineering across:
  
• Windows and macOS device environments
  
• Own full device lifecycle:
  
• Imaging, provisioning, patching, configuration, remediation
  
• Implement and maintain endpoint tool stack, including:
  
• Intune, Autopilot, JAMF, Ivanti, KACE
  
• Develop and execute:
  
• Automated deployment and configuration controls
  
• Patch validation and rollback procedures
  
• Support secure baseline enforcement and compliance tracking
  
• Maintain engineering documentation, including:
  
• Runbooks
  
• SOPs
  
• remediation workflows
  
• Support escalation and resolution of complex engineering issues
  
• Collaborate with DevSecOps, cybersecurity, and program management teams
  

 

Successful Applicants

Within your resume and in interview, strongly demonstrate that you are capable of leading engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.

Background Investigation Requirements

• Must be a U.S. Citizen.
  
• Must be eligible to obtain and maintain a Public Trust clearance.
  
• Must successfully complete the required background investigation and security training.
  

Benefits

Benefits:

• Medical
  
• Dental
  
• Vision
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life and AD&D
  
• Short-Term Disability
  
• Long-Term Disability
  
• 401(k)
  
• Tuition Assistance
  
• Paid Time Off
  

GTSC is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.  
Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.



Salary: $155,000 to 195,000 / year