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Cruise director Manager English Market

Role overview

Qualifications

  • Proven experience as a Cruise Director on river cruises or similar leadership roles in tourism
  • Previous experience as a Tour Manager or Local Guide managing cultural trips
  • Very high level of English (bilingual required)
  • Strong skills in communication, public speaking, and guest service

Responsibilities

  • Acting as the company’s representative onboard, maintaining excellent guest relations
  • Serving as the main public relations contact for passengers, crew, and partners
  • Coordinating all tours and excursions organized during the cruise
  • Presenting the daily programs and delivering clear information to guests

Key facts

Other skills

  • Presentations
  • Leadership
  • Communication
  • Problem Solving
  • Public Speaking
  • Physical Flexibility

About the company

RiverOk logo

RiverOk

RiverOK has 2 principal business development: 1- We are a DMC specialized in the assistance of River Cruise companies in Spain. - For the Douro River we operate an extension to Madrid-Salamanca-Toledo. - For the Rhone River we operate an extension to Barcelona - Figueres - Girona. - For the Garonne River we operate an extension to the Bask Country. 2- We work as a partner for tour operators and travel agencies. We assist in all the services that are needed to perform a river cruise. We assist tour operators and travel agencies on: - Contract the river cruise that fits for their needs on the best price that is possible to negotiate. - To develop a program that match the desire of their customers. - We hire a team of tour guides and entertainers. - We operate the river cruise with all the details to get a succesfull experience; Buses, guides, museums, restaurants, etc. We are the perfect solution for tour operators or travel agencies that would like to program a river cruise but they don´t know this market. We work with different tour operators and travel agencies from different countries. We could provide assistance and guides in any language that is required. Until now we did work with: - Spanish - Portuguese - English - Chinese - Italian - German

Company details

Company size2 - 10

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Job description

This is a remote position.

We are expanding into the English market and are looking for an experienced Cruise Director to join our team on European river cruises.
This position is a key onboard role, representing the company and ensuring guests have a smooth and enriching experience throughout their journey.

Key responsibilities include:

  • Acting as the company’s representative onboard, maintaining excellent guest relations.

  • Serving as the main public relations contact for passengers, crew, and partners.

  • Coordinating all tours and excursions organized during the cruise.

  • Presenting the daily programs and delivering clear information to guests.

  • Providing cultural and historical presentations related to the regions visited.

  • Resolving problems and handling incidents to guarantee guest satisfaction.



Requisitos

  • Proven experience as a Cruise Director on river cruises (highly valued) or similar leadership roles in tourism.

  • Previous experience as a Tour Manager or Local Guide managing cultural trips is an asset.

  • Very high level of English (bilingual required).

  • Strong skills in communication, public speaking, and guest service.

  • Leadership, problem-solving abilities, and the flexibility to manage dynamic situations.

  • Academic background in History, Art, or related fields will be considered an advantage.



Ventajas

  • Competitive compensation aligned with the highest standards of international tourism.

  • Training and guidance to further develop in the role.

  • Excellent working conditions on board a modern river cruise vessel.

  • Long-term career projection in one of the most stable segments of the tourism industry.




Salary: 180€ to350€ daily

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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