Dynamics CRM Developer

This is a remote position.

• As a Senior D365/CRM Developer, you will be an integral part of our professional services team.
  
• Working alongside project managers, functional consultants, and other developers in a collaborative environment, you will build CRM/D365 solutions for clients across North America and Europe.
  
• This role involves supporting high-profile clients in various industries, including sports and national professional organizations.
  
• Additionally, you will contribute to new product development initiatives as part of our professional services team.
  

• Customizing and configuring Dynamics CRM 2011, 2013, 2015, 2016, and 365.
  
• Developing plugins and integration points for D365 solutions.
  
• Configuring D365 solutions to integrate web portal solutions using The Portal Connector.
  
• Collaborating with network engineers on both D365 CE in the Cloud and CRM on-premise architecture and installation.
  
• Researching and analyzing requirements to recommend suitable solutions.
  
• Collaborating with clients to ensure successful implementations.
  
• Providing critical thinking and problem-solving services to clients on a daily basis.
  
• Being an active member of an agile project team, contributing to solutioning, estimations, task creation, backlog grooming, and representing development interests.
  
• Updating and utilizing Microsoft Azure DevOps.
  
• Performing client's systems configurations based on best practices and understanding of customer business processes.
  
• Supporting project success activities such as data conversion, report creation, end-user training, user acceptance testing, and creating end-user documentation.
  
• Reporting to the Software Development Manager.
  

Requirements

• Demonstrable practical and technical experience in Microsoft Dynamics 365 CRM/xRM 2011/2013/2016.
  
• Hands-on experience with the suite of Power Platform tools including Power BI, Power Automate, AI Builder, Model, and Canvas apps.
  
• Proficiency and experience using MS Dynamics CRM SDK for custom workflow activities, plug-ins, and advanced client-side scripting.
  
• Working knowledge of third-party tools such as SSIS, Scribe, or KingswaySoft.
  
• Knowledge of agile/waterfall project management methodologies.
  
• Experience in developing SQL queries and stored procedures using Transact SQL in SQL Server.
  
• Experience with production support, troubleshooting, and resolution of complex production, application, or system problems.
  
• Strong critical thinking, problem-solving skills, and ability to coordinate with multiple teams.
  
• Excellent oral and written communication skills.
  
• Excellent time management and personal organization skills with efficient, disciplined work habits.
  
• Excellent customer service skills.
  
• Strong verbal/written communication and presentation skills and proficiency in Microsoft Office.
  
• In-depth knowledge of modern development principles and understanding of SDLC.
  
• Experience working with a source code repository (TFSVC/GIT).
  

• Experience writing technical documentation including technical specifications.
  
• Familiarity with real-time integration with Dynamics 365 using web services.
  
• Experience in assisting customers with change management.