Inside Sales Professional

This is a remote position.

Inside Sales Professional

Company: Support Tech LLC

Location: Remote

About Us

Support Tech LLC is a leading provider of innovative IT solutions for businesses of all sizes.1 Our mission is to empower companies with the technology they need to thrive in a competitive market. We are a fast-growing, dynamic team dedicated to providing exceptional service and building lasting partnerships with our clients.2 If you're a driven sales professional who wants to make a real impact, we want to hear from you.

Job Description

We are seeking a highly motivated and results-oriented Inside Sales Professional with extensive telemarketing and general sales experience in the IT/Tech industry. The ideal candidate will be a self-starter with a proven track record of generating leads, qualifying prospects, and closing deals over the phone and through email. A strong understanding of the technology landscape and the ability to articulate complex technical concepts in a clear and compelling manner is essential.

Key Responsibilities

• Conduct high-volume outbound telemarketing calls to prospective clients to generate new leads and appointments.
  

• Qualify inbound leads and nurture them through the sales funnel.3
  

• Present and demonstrate our IT/Tech solutions to potential clients.
  

• Effectively manage a pipeline of leads and opportunities using a CRM system, preferably Zoho.4
  

• Negotiate and close sales to meet or exceed monthly and quarterly quotas.5
  

• Build and maintain strong, long-lasting customer relationships.
  

• Collaborate with the marketing and technical teams to ensure a seamless customer experience.6
  

• Stay up-to-date on industry trends, competitor activities, and product knowledge.7
  

• Utilize Dialpad or similar VoIP systems for efficient call management and tracking.
  

Requirements

• 2 to 5 years of inside sales and telemarketing experience in the IT/Tech industry.
  

• Must be able to work on the Eastern Daylight Time (EDT) time zone.
  

• Standard hours are Monday - Friday, 8 AM to 5 PM EDT.
  

• Excellent verbal and written communication skills in English are required.
  

• Proven track record of meeting or exceeding sales targets.
  

• Extensive experience with CRM software, with a strong preference for Zoho.
  

• Proficiency with VoIP systems, specifically Dialpad, is highly recommended.
  

• Strong interpersonal and negotiation skills.
  

• Ability to work independently and as part of a team.
  

• Highly organized with excellent time management skills.
  

• Familiarity with [mention specific technologies, e.g., cloud computing, cybersecurity, software-as-a-service (SaaS)] is a plus.
  

• Must have a suitable and quiet home office environment, a noise-canceling microphone, and a dual-monitor setup to be effective in this role.
  

Benefits

• Competitive salary and commission structure.
  

• Work From Home Forever
  

• Dynamic Scheduling
  

• Paid Training
  

• A dynamic and supportive work environment.
  

• Opportunity for career growth within the company.