ABA Scheduler

This is a remote position.

• Assign RBTs to new clients and coordinate the start of services with families and clinical staff.
  
• Build and maintain weekly client schedules to ensure high utilization of authorized hours.
  
• Proactively fill schedule gaps using creative methods (backup RBTs, flexible shifts, adjusted session blocks).
  
• Monitor cancellations and reschedule sessions quickly to prevent lost hours.
  
• Communicate schedule updates clearly and promptly to families, BCBAs, and RBTs.
  
• Track reassessments, treatment plan expirations, and reauth deadlines to prevent service interruptions.
  
• Keep accurate documentation of schedule changes and service updates in CentralReach.
  
• Support smooth transitions during RBT changes, temporary coverage, service pauses, or discharges.
  
• Help families understand expectations around scheduling, attendance, and consistency of services.
  

• Experience in scheduling, coordination, or case management (healthcare, ABA, home health, or similar).
  
• Experience working with families or in a client-facing support role.
  
• Familiarity with ABA therapy, behavioral health, or working with providers (helpful but not required).
  
• Experience using CentralReach.
  

• Strong scheduling and time-management skills — able to build, adjust, and maintain busy schedules.
  
• Creative problem-solving — finds ways to fill gaps, prevent lost hours, and match RBT availability.
  
• Empathetic and compassionate — able to support families and communicate with warmth and understanding.
  
• Clear communicator — keeps families, BCBAs, and RBTs updated and aligned.
  
• Highly organized — stays on top of timelines, authorizations, and service requirements.
  
• Detail-oriented — ensures accuracy in schedules and documentation.
  
• Calm under pressure — manages cancellations and last-minute changes effectively.
  
• Tech-comfortable — able to work in CentralReach, spreadsheets, Teams, and other system tools.
  
• Team-oriented — collaborates smoothly with clinical and operations teams.