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This is a remote position.
ServiceNow Certified Technical Architect (CTA) - Remote U.S.
Role Overview
Templar Shield is a boutique, high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management, Cybersecurity, Third-Party Risk, Operational Resilience, and AI Governance for highly regulated industries including critical infrastructure, financial services, healthcare, energy, and public sector.
Technical Architecture & Platform Design
Design and own end-to-end ServiceNow technical architecture across ITSM, ITOM, ITAM, HAM, and SAM.
Architect scalable CMDB and asset models supporting IT, OT, cloud, SaaS, and AI assets with clear lineage and ownership.
Define integration architecture with discovery tools, OT asset inventories, security platforms, and AI model registries.
Ensure platform performance, availability, and resilience in enterprise and regulated environments.
Enterprise Asset Management & Visibility
Implement enterprise asset lifecycle management across hardware, software, operational technology, and AI assets.
Establish authoritative asset data sources and reconciliation logic across ITAM, ITOM, and OT data feeds.
Support visibility requirements for downstream SecOps, IRM, and AI Governance use cases.
Ensure asset classification, criticality scoring, and dependency mapping meet regulatory and audit expectations.
Security, Risk & AI Governance Enablement
Architect ServiceNow solutions that enable:
Vulnerability Response and Security Incident Response (SecOps)
Risk assessments, control mapping, and compliance evidence (IRM/GRC)
AI asset inventory, model lineage, and governance workflows (AI Governance)
Ensure secure-by-design architecture aligned to zero trust, least privilege, and data protection requirements.
Technical Leadership & Delivery
Serve as technical authority on ServiceNow projects, guiding developers and implementation teams.
Review and approve technical designs, integrations, customizations, and configurations.
Troubleshoot complex platform, performance, and integration issues.
Ensure adherence to ServiceNow best practices, upgradeability, and supportability.
Required Qualifications
Preferred / Nice-to-Have
What We Offer
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
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Templar Shield
