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Senior Administrator, Candidate Care - Process Improvement (Remote)

Role overview

Qualifications

  • 5+ years in senior administration, operations support, or coordination roles
  • Experience maintaining CRM or ATS data with strong discipline for data quality
  • Strong written and verbal communication skills in a professional services environment
  • Comfort working with confidential information and applying sound judgement

Responsibilities

  • Support reporting packs and dashboard inputs for operational oversight
  • Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)
  • Standardise templates and operating procedures to reduce rework and improve consistency
  • Own end-to-end administrative workflows for searches, including document control and scheduling

Key facts

  • Remote from: Africa
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Detail Oriented
  • Communication
  • Time Management

About the company

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Haldren

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Company details

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Job description

This is a position within Haldren and not with one of its clients.

This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through.

Key Responsibilities
• Support reporting packs and dashboard inputs for operational oversight
• Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)
• Standardise templates and operating procedures to reduce rework and improve consistency
• Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning
• Own end-to-end administrative workflows for searches, including document control and scheduling

Requirements

• 5+ years in senior administration, operations support, or coordination roles
• Experience maintaining CRM or ATS data with strong discipline for data quality
• Comfort supporting invoicing, vendor coordination, or basic finance admin workflows
• Strong written and verbal communication skills in a professional services environment
• High attention to detail, with consistent follow-through on deadlines and stakeholder expectations
• Comfort working with confidential information and applying sound judgement
• Ability to work effectively in a remote environment with disciplined time management

Benefits

• Salary range: 340,000 - 480,000
• Remote work arrangement (South Africa)
• Opportunities for professional growth
• Flat management structure with direct access to decision-makers.
• Open communication environment.
• Full medical coverage.


Haldren is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

To learn more about the firm and about our candidate services - please visit
US Recruitment Agency, Executive Search & Talent Solutions



Salary: 340,000 - 480,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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