Brand Manager

This is a remote position.

• Manage client accounts with focus on retention, value-add, and communication (KPI: churn rate under 5% per pod/month)
  
• Oversee 2 international reports and up to 2 Jr. Brand Managers; ensure accountability, proper delegation, and weekly check-ins
  
• Conduct weekly 1:1s, team huddles, and structured calls to align with reports and leadership
  
• Learn brand strategies quickly, identify pain points, and create tailored client plans
  
• Lead clients through MAG processes, ensuring deliverables, milestones, and consistent daily communication
  
• De-escalate issues with facts and solutions; proactively build client trust to prevent problems
  
• Be prepared for client meetings with clear agendas, notes, and sales-focused discussions
  
• Maintain organized Asana boards (max 65 tasks) and QA deliverables for accuracy before client presentation
  

Requirements

• 1+ years of Amazon Seller Central experience or comparable knowledge (flat files, inventory, FBA, reinstatements, case filing, PPC, brand registry, SEO, Helium10, keyword research, etc.)
  
• Familiarity with key Seller Central functions; not required to be an expert in all areas but willing to learn and train staff
  
• Strong preference for 1+ years of agency experience; able to handle multiple demands and shifting priorities
  
• Proven management experience, including direct reports, hiring, performance management, and staff development
  
• Ability to lead teams, solve issues, and anticipate organizational needs
  
• Comfortable in fast-changing environments; skilled at multitasking and ensuring task completion
  
• Proficiency with workplace tools such as Zoom, Slack, and Asana (or similar platforms)
  
• Strong project management skills and a passion for organizing, planning, and execution
  
• Experience managing client accounts, leading calls, and maintaining frequent client communication to drive sales
  
• Independent, people-focused, tech-savvy, and passionate about eCommerce growth
  

• A computer with dual monitor setup is required
  
• Computer with at least 8GB of RAM
  
• Must have at least 25 MBPS internet speed
  
• Camera with at least 1080p resolution
  

Benefits

• Competitive salary!
  
• Generous PTO, sick time, and 7 paid company holidays
  
• 401(k) with a 4% match
  
• Health insurance coverage – 60% company contribution, starting day 91 of employment
  
• Fun, fully remote culture – community-focused and team-oriented environment
  
• Opportunity to run your own Amazon selling business using company resources – we encourage entrepreneurs, and many of our employees have their own selling accounts
  
• Unlimited learning and growth – if you meet and exceed our core values and drive sales, you’ll have ongoing opportunities to grow, advance, and earn more