Logo for EfficientVision

Customer Support and Content Tagging Specialist

EfficientVision

Role overview

Qualifications

  • 1 to 2 years experience with an excellent English language
  • Experience in customer support or client service
  • Strong communication and active listening skills
  • Familiarity with CRM systems and content management

Responsibilities

  • Respond to customer inquiries via emails and chats with proper grammar structure and punctuation
  • Identify and resolve customer needs and complaints
  • Maintain records of customer interactions
  • Analyze and tag content accurately based on predefined criteria

Key facts

Hard skills

Tag Management Content Management

Other skills

  • Communication
  • Active Listening
  • Detail Oriented
  • Multitasking

About the company

EfficientVision logo

EfficientVision

Effvision is a US based company focused on delivering business solutions and applications. We execute on our vision of efficiency while leveraging the best technology possible to help business move forward. We care about businesses and their growth path. We see ourselves as a business partner rather than just another vendor on your list. Your business success is equally celebrated within our organization.

Company details

Company size51 - 200

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

This is a remote position.

We are seeking a versatile Customer Support and Content Tagging Specialist to join our team. The ideal candidate will provide exceptional customer service and efficiently tag content for better organization and discoverable. 
  • Respond to customer inquiries via emails and chats with proper Grammar structure, Punctuation, and having proper writing etiquette.
  • Identify and resolve customer needs and complaints.
  • Maintain records of customer interactions.
  • Analyze and tag content accurately based on predefined criteria.


Requirements

  • 1 to 2 years experience with an excellent English language.
  • Experience in customer support or client service.
  • Strong communication and active listening skills.
  • Familiarity with CRM systems and content management.
  • Attention to detail and ability to multitask effectively.


Benefits

  • Salary Equivalent to USD.
  • Remote work-condition.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Content Specialist Related jobs

Other jobs at EfficientVision

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.