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Karen - English Remote Interpreter

Kalam Customer Experience

Role overview

Qualifications

  • Fluent in English and native in Karen
  • Minimum of 1 year of OPI or VRI experience with a recognized interpretation provider
  • Knowledge of medical terminology
  • High emotional intelligence and ability to work across cultures

Responsibilities

  • Provide accurate and professional interpretation between Karen and English speakers
  • Focus on healthcare and community services
  • Ensure accuracy, neutrality, and professionalism in every conversation

Key facts

Hard skills

Linguistics Language Interpretation Notetaking

Other skills

  • Communication
  • Active Listening
  • Emotional Intelligence
  • Intercultural Competence

About the company

Kalam Customer Experience logo

Kalam Customer Experience

Kalam a Future group company, is a world-class virtual BPO company that provides cost-effective interpretation, translation & customer experience solutions to more than 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets. Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.

Company details

Company typeSME
Company size51 - 200

Links

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Job description

This is a remote position.

We are looking for professional remote interpreters fluent in Karen and English who want to join an international company and support clear communication across cultures. As an Over-the-Phone Interpreter (OPI) / Video Remote Interpreter (VRI), you will provide accurate and professional interpretation between Karen and English speakers across different industries, with a primary focus on healthcare and community services. You will ensure accuracy, neutrality, and professionalism in every conversation.


Requirements

Your background and experience

  • Fluent in English and native in Karen.
  • Minimum of 1 year of OPI or VRI experience with a recognized interpretation provider (preferred but not mandatory).
  • Knowledge of medical terminology (preferred but not mandatory).
  • Awareness of legal terminology is a plus.
  • International certifications in the healthcare industry (PICSI, ALTA, HIPAA, etc.) are an advantage.
  • High school diploma in your native language.
  • High emotional intelligence and ability to work across cultures.
  • Strong communication, listening, note-taking, and memory retention skills.

Technical Requirements

As this is a fully remote position, candidates must meet the following technical requirements:

Internet

  • Dedicated, high-speed, private, and secure connection.
  • Minimum download speed: 10 Mbps.
  • Minimum upload speed: 4 Mbps.
  • Wired Ethernet connection (Wi-Fi is not allowed).

System

  • Windows 10 operating system or higher.
  • Processor: Dual Core, 2 GHz or above (Intel Core i5 or superior recommended).
  • Minimum 8 GB RAM.

Equipment

  • Single devices (desktops or laptops) meet the system requirements (no mobile phones or tablets).
  • Noise-canceling, wired USB headset with built-in microphone (no Bluetooth or 3.5mm adapters).
  • Device must operate in “High Performance” mode, plugged in (not on battery).
  • External monitors and connectors are allowed if compatible.
  • Chromebook or Mac devices are not permitted.

Benefits

What we offer you

  • Fully remote role with a clear and structured schedule.
  • Full-time availability (including business and weekend hours).
  • Immediate start upon successful onboarding and certified training.
  • Competitive monthly payments.
  • Supportive and collaborative team environment.
  • Contract type of employment.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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