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Client Success Manager

Role overview

Responsibilities

  • Oversee sales for a portfolio of customer accounts
  • Build and maintain strong, long-lasting customer relationships
  • Secure and increase revenues
  • Manage the end-to-end customer experience

Key facts

Other skills

  • Sales
  • Communication
  • Teamwork
  • Problem Solving

About the company

Jonas Software logo

Jonas Software

Computer Software / SaaS

Jonas Software is the leading provider of enterprise management software solutions to over 40 different vertical markets. Within these vertical markets, Jonas has acquired over 160 unique and innovative companies. Jonas’ vision is to be the branded global leader across the 40+ vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of β€˜Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 30 countries. Jonas employs over 3,500 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, South America and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

                                                                                    

Job Description: 

Client Success Managers oversee sales for a portfolio of customer accounts and the related customer experiences.  Customer success is vital to our organization.  As a Client Success Manager, you will be building and maintaining strong, long-lasting customer relationships to secure and increase revenues.  The individual will report to the head of Sales and Customer Success with responsibilities for the end-to-end customer experience - including sales, internal operations, and growing customer relationships and the related book of business.

                                                                                    

Business Unit: 

PrestoSports

                                                                                    

Scheduled Weekly Hours:

40

                                                                                    

Number of Openings Available: 

1

                                                                                    

Worker Type: 

Regular

                                                                               

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

 

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of β€œSoftware for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

 

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

 

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

                                                                          

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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